DANIELLE COBURN
DANIELLE COBURN at Geaux Chevrolet, LLC

DANIELLE COBURN | Page 23

SERVICE ADVISOR

Geaux Chevrolet, LLC

2020 W Airline Hwy
Laplace, LA 70068

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4.8
293 Reviews
4.8

293 Reviews

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293 Reviews of DANIELLE COBURN

March 27, 2024

Dealership Rating
Employee Rating

Terrible service department. Filled my Corvette with the wrong type of motor oil once. Overfill it another time. Placed the wrong tires on it another time. More

by RBROWN21X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Richard, ALANA BERTHELOT, BEN WIGHTKIN , Anthony Onebene

Mar 27, 2024

Geaux Chevrolet, LLC responded

I understand the advisor did not pass along your request to the lube tech that you wanted Mobil 1 oil rather than the AC Delco synthetic which was used in your vehicle on all the other service visits, which as per GM is an acceptable more affordable replacement oil for your vehicle. We drained and refilled the oil with Mobil 1 as per your request once the cashier learned of your request. I apologize for that. As far as the other concern with tires I see where you had tires installed with the former dealership Rainbow in 2019 I hope they made that right for you. We strive to do our best for our customers and hopefully in the future you will give us another chance. I will be more than happy to give you your next oil change on us with whatever oil you request.

March 24, 2024

Dealership Rating
Employee Rating

Danielle was very helpful and went out of her way to get things done quickly. I really appreciated all her help. More

by DIANNTASSIN
Service Price Transparency
Service Time
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Recommend Dealer
Yes

March 17, 2024

Dealership Rating
Employee Rating

Excellent and timely service. We were able to get in right away. Danielle was awesome as usual. More

by BRAINBLADE
Service Price Transparency
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Recommend Dealer
Yes

March 14, 2024

Dealership Rating
Employee Rating

Danielle was busy when I checked in, the young guy who checked me in was not friendly at all kind of rude. Did not introduce himself to me. I guess he was in training but to be honest he needs to do bet More

by CPCLARKE103
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 13, 2024

Dealership Rating
Employee Rating

Service is great. A little pricey for an oil change andxtire rotation. I brought my brother there wice in 4 years and they could never get the truck he wanted. But the More

by stpierre7252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALANA BERTHELOT , EARLINE NABOR

March 13, 2024

Dealership Rating
Employee Rating

Great sales and service team! Will definitely be coming back to buy our next vehicle from Geaux Chevrolet More

by JLANGLOIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Richard, ALANA BERTHELOT, BEN WIGHTKIN , EARLINE NABOR, Anthony Onebene

March 08, 2024

Dealership Rating
Employee Rating

Great service. Always on time and very friendly and professional. I would highly recommend Geaux Chevrolet. More

by BGENDRON53
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ritchie Terrio, Oscar Elzy

March 01, 2024

Dealership Rating
Employee Rating

Awesome as always! !! Logan was great! Communication was good, everyone was helpful and professional. See you next time! More

by MCULVER163
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALANA BERTHELOT , Logan

March 01, 2024

Dealership Rating
Employee Rating

The service department always gets me in within a timely manner and Danielle is always great about communicating with me! So thankful for their services. More

by Heather Hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 26, 2024

Dealership Rating
Employee Rating

The service was great! They took it back immediately so the wait time was not long at all. Everyone was professional and very helpful and i would definitely recommend. More

by DINOCATJR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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