DAVE SHAPIRO

Consumer Warning – Dyer Auto Group (Lake Wales, Vero Beach, Fort Pierce) If you value honesty and integrity, please read before buying from any Dyer dealership. I purchased a Cadillac Escalade fro Beach, Fort Pierce) If you value honesty and integrity, please read before buying from any Dyer dealership. I purchased a Cadillac Escalade from Dyer Chevrolet Lake Wales earlier this year. Four months later, law enforcement arrived at my home and seized the vehicle, confirming it was a stolen SUV with a fraudulent VIN. When this happened, the General Manager personally promised in writing a complete reversal of the deal and a replacement Escalade of equal or better value, with no additional cost out of my pocket. His exact words were: “Yes, sir.” But once the pressure cooled, the dealership backtracked, changed their story, and refused to honor their commitment. They also claimed they “helped me with financing,” which is completely false — I went there with a Capital One pre-approval, and they simply ran multiple credit pulls anyway. After the incident, they mailed me a $1,000 check, calling that a “refund.” Meanwhile, I had already paid over $6,500 toward the loan on a car that was never legally mine. According to Florida law, once a dealer sells a stolen vehicle, it’s their obligation to make the customer whole — not minimize liability with excuses. I have forwarded all communications and written proof to the Florida DMV’s Division of Motor Vehicles. The case has been officially assigned to a Senior Compliance Analyst in Tallahassee, meaning the investigation is now active at the state level. If you look up Dyer Auto Group online — Lake Wales, Vero Beach, Fort Pierce, and Dyer Marine — you’ll see a pattern of dishonest behavior and broken promises. I’m sharing this to protect other consumers from the same experience. 🚫 Avoid Dyer Auto Group. Their “integrity and transparency” slogan is nothing but a sales line. 📄 All evidence, texts, and communications have been submitted to regulators. — Alexandre dos Santos More

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Son unos estafadores, lleve mi camioneta colorado a realizar un service y me la devolvieron peor, nunca se hicieron cargo de nada, me cobraron un diagnóstico 224 dólares y el arreglo sumaba 2950 dólare realizar un service y me la devolvieron peor, nunca se hicieron cargo de nada, me cobraron un diagnóstico 224 dólares y el arreglo sumaba 2950 dólares, y resulta que el,ruido era un tubo 24 que se habían olvidado en la parte de “la dirección de donde hacia ruido, menos mal que son certificados en mecánica general, un desastre desde el mecánico hasta los empleados que te reciben cuando llevas al service y el manager More

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I enjoyed doing business with you all the salesmen showed me all the vehicles in my price range and the desired vehicles I wanted to was and me and my wife picked the vehicle we liked the most .. Thanks me all the vehicles in my price range and the desired vehicles I wanted to was and me and my wife picked the vehicle we liked the most .. Thanks More

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The sales associate was very professional and honest with me as well.And I am completely satisfied with her services.If I was purchasing another vehicle.I would definitely request her services again. me as well.And I am completely satisfied with her services.If I was purchasing another vehicle.I would definitely request her services again. More

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I was told I had to have a new tubro charger. I asked Danny how much would it cost me to replace with a new, not remanufactured one. He gave me a price which was very high. When job was finished I asked Danny how much would it cost me to replace with a new, not remanufactured one. He gave me a price which was very high. When job was finished I found on the invoice that the turbocharger was a remanufactured one. Bait and switch. Then I had to go back several times to fix mistakes when I was lied to over and over. They hooked the wrong wire to antifreeze tank and to a/c, made a/c freeze and low antifreeze level message came on, I was told system had a leak when there was no leak and low levle sensor was bad when it was only wrong wires attached to wrong place. When replacing fender liners they used wrong retainers allowing fender liner to come loose and rub tire, yesterday they fixed it and as a courtesy replaced a glow plug.. There was a vibration noise at around 900 rpms which they fixed a clamp, noise and vibration is still there but not as loud.. I was told by dealer manager he would see about getting me a refund as I was charged for new turbo and way over charged for clamps, bolts, gaskets and labor. Book calls for 12 hours for a job that takes about 8 hours. $170 per hour for mechanics that caused me way too much grief. Took truck in 6/26 finally finished except for noise/vibration 8/28 after several trips to dealer. that I had to drive and couple of times has my neighbor come get me. More

by CYPRESSNUTS Verified Customer Verified Customer

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