Dalal Abou-Jamous | Page 4

honesty and superb Kuni BMW deserve my 5 star review. I have attended many of their events and done most of my service there. They have been taking care me extremely wel Kuni BMW deserve my 5 star review. I have attended many of their events and done most of my service there. They have been taking care me extremely well, Flawless! Here is why I like it. first, unlike other BMW dealership, it has great parking lot. well organized, always find parking spot. 2. the service people are very responsible and knowledgeable overall, One thing I appreciate the most is their loaner car service. They fulfill my upgrade request everytime, if they have availability. They usually give me some fully loaded loaner car such as X1, 4 series instead some entry level 3 series with no option at all (not even a back up camara, had those experience in other dealer. That's why I always prefer Kuni BMW) The return is easy too, you grab your key, and drop their key, Job done! 3. The sales! I feel blessed to work with the salesman Mr. Mitch Allee. He makes my entire experience as smooth as it can possibly be. After meeting him, I finally realize why he has 5 star reviews in all kinds of review sites. Wonderful human being! first, Mitch has tremendous amount of knowledge about BMW and car industry. Talking to him is such a joy, and I learned a lot stuff. Because of his knowledge, he is not afraid to say NO to you. That's great! It saves me a lot time and anergy to guessing and searching. I can ask any question and he always give me the accurate answer with evidence to support it. Second, kindness and patience. The first time we met, I didn't set up an appointment. I just walk in and Mitch warmly welcomed me and we had great conversation although I think he was in middle of something and people maybe were waiting for him. He make sure I was well taking cared then take off. After that, we have been talking through phone and emails. He always make it convenience to me, and even answered my phone call on his vacation. Third, honesty. Mitch unlike my other car buying experiences, he've never pushed me. He has provide me many options and give me advice, then allow me space and time to evaluate them. He make sure I am 100% confident with any decision. At the end, He tried hard to get me the best deal possible, and now everyone's happy! in summary, I would highly recommend this dealership to anyone! More

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successful purchase Cameron, the salesperson was knowledgeable, was able to compare features between cars and did not "force" decisions on my part. The remainder of the b Cameron, the salesperson was knowledgeable, was able to compare features between cars and did not "force" decisions on my part. The remainder of the buying process (paperwork, signing, stc. was arduous and excessively time consuming More

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