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Dalton Gunnels
Dalton Gunnels at Shottenkirk Honda Rome

Dalton Gunnels

Service Advisor

Shottenkirk Honda Rome

965 Veterans Memorial Hwy NE
Rome, GA 30161

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5.0
72 Reviews
5.0

72 Reviews

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72 Reviews of Dalton Gunnels

March 09, 2026

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Employee Rating

Someone was at my car within 3 minutes asking what service I needed. Friendly and knowledgeable staff. More

by ddron1466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

Shottenkirk Honda Rome responded

It’s fantastic to hear that Dalton and our team were able to attend to your Honda so quickly and that you found the staff friendly and knowledgeable. We appreciate you trusting us with your service needs. We look forward to welcoming you back soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Rome!

March 04, 2026

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Employee Rating

Very professional service and a complimentary car wash due to an extended wait time. Bought new tires that were competitively priced. More

by Patrick2411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Bennett

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Mar 04, 2026

Shottenkirk Honda Rome responded

Thank you for mentioning the professional care and the complimentary wash during your visit. We’re glad you found our tire pricing competitive and that your Honda Pilot is back on the road with confidence. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Rome!

February 14, 2026

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Employee Rating

Great place. Customer service is excellent and the employees are wonderful. I travel from Douglasville to come there. More

by Dmerna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Bennett

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Feb 15, 2026

Shottenkirk Honda Rome responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Rome!

Feb 14, 2026

Dmerna responded

Great people and very friendly

February 10, 2026

Dealership Rating
Employee Rating

My car battery that had failed was replaced. Now I dint have to worry about a bad battery. I love using the services at Shottenkirk Honda. More

by palmermlp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Bennett

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Feb 10, 2026

Shottenkirk Honda Rome responded

Thanks for the five-star review! We’re delighted to hear your Honda HR-V battery replacement is keeping you worry-free. We appreciate your continued trust in our service center and look forward to assisting you again.

February 05, 2026

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Employee Rating

Friendly courteous staff prompt service nice waiting area . I will do business with you again. More

by Edge1016
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Bennett

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Feb 05, 2026

Shottenkirk Honda Rome responded

Keri and our service team appreciate your kind words about our friendly staff and the comfortable waiting area during service on your Honda. We’re glad to have provided prompt service. We look forward to welcoming you back soon.

February 04, 2026

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The entire team was courteous, professional, knowledgeable and listened to my preferences. They will go above and beyond to cater to customers. If you’re thinking about a new or preowned vehicle More

by msc2122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Eaton, Scott Galloway, Brady Dawson, Tommy Malone, Rylei Mauldin , Gavin Smith

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Feb 04, 2026

Shottenkirk Honda Rome responded

Thank you for sharing your experience with your new Honda CR-V. We’re thrilled our team listened to your preferences and delivered courteous, professional service. Your recommendation means a lot, and we look forward to assisting anyone you send our way.

February 02, 2026

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Employee Rating

Great service and friendly staff made the trip worthwhile. I will use them in the future for service. More

by Hendodwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Bennett

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Feb 02, 2026

Shottenkirk Honda Rome responded

Thank you for the kind words. It’s great to know our team made your Honda Pilot service visit worthwhile. We look forward to assisting you with your future maintenance appointments.

January 26, 2026

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Employee Rating

Service was great even in the cold I was seen within no time as I waited for my car. More

by IVORY600.ES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Shottenkirk Honda Rome responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda Rome. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Rome!

January 26, 2026

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I appreciate their service and communication as I wait. Kindness and professionalism makes a difference More

by mamakathy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Helm

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Jan 26, 2026

Shottenkirk Honda Rome responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda Rome. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Rome!

January 20, 2026

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Employee Rating

They call you back quickly, get you in, & have a good place to wait, they are courteous, and do a good job. More

by Charbiedoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Shottenkirk Honda Rome responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Rome!

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