Damien Poortinga

I took my vehicle in which I purchased in April of this yr for a oil change and tire rotation. They were unable to perform the tire rotation due to there wasn't a key in the vehicle to unlock the anti-thef yr for a oil change and tire rotation. They were unable to perform the tire rotation due to there wasn't a key in the vehicle to unlock the anti-theft lug nut to get the tire off. No one has done anything to.my car since I purchased it. I've been trying to get this issue resolved with the service department for a month. They were supposedly going to order a key from the Mazda dealer. No one is calling me back. This is the 2nd vehicle I purchased and serviced through the Infiniti dealership. I never had a problem with anything when it was owned by Baxter. I find this whole situation very frustrating & a poor way to do business! I was even told by someone in sales that since my salesman was no.longer there Woodhouse wasn't responsible for anything. Shame on you! I would really like to get this resolved ASAP! More

by kthy_sorensen Verified Customer Verified Customer

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All the staff, including Matt, Damien, Jake, and Mike were superb in handling our purchase of a new Infiniti. He made the process enjoyable, easy to execute, and were always professional in their work. T were superb in handling our purchase of a new Infiniti. He made the process enjoyable, easy to execute, and were always professional in their work. Thank you. More

by mchipps25 Verified Customer Verified Customer

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The people at the dealership were great to work with. The process went smoothly and we were satisfied with the results. We appreciate their kindness, the home delivery service, and the fantastic job of The process went smoothly and we were satisfied with the results. We appreciate their kindness, the home delivery service, and the fantastic job of detailing our car. Thank you Infiniti! More

by vBAYE Verified Customer Verified Customer

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Excellent service and care for the process. Each step was well explained. There was no pressure to purchase. Was presented with a number of options. Each step was well explained. There was no pressure to purchase. Was presented with a number of options. More

by jrperk1 Verified Customer Verified Customer

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Infiniti Omaha stepped in when a local Nissan dealer was not helpful in my end of lease process. Thank you again for being professional and processing my end of lease when you didn’t have to. not helpful in my end of lease process. Thank you again for being professional and processing my end of lease when you didn’t have to. More

by LJRADERMACHER Verified Customer Verified Customer

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Great service. Clean showroom. Friendly staff. Will buy from here again. Loved being introduced to the service staff if I would ever need them. Clean showroom. Friendly staff. Will buy from here again. Loved being introduced to the service staff if I would ever need them. More

by jeff.johnson3 Verified Customer Verified Customer

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So happy with my Infinity. The dealership is top notch and very helpful. Our salesman was very nice, informative and easy to work with. The dealership is top notch and very helpful. Our salesman was very nice, informative and easy to work with. More

by branry Verified Customer Verified Customer

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So kind and helpful. I would highly recommend all of them!! I am so happy with my new purchase, and really appreciate all of the kind things you did for me!! I would highly recommend all of them!! I am so happy with my new purchase, and really appreciate all of the kind things you did for me!! More

by sgiermann01 Verified Customer Verified Customer

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Sales and financing staff are polite and professional. They didn’t try to pressure me into things that I didn’t want. Service department was equally polite and professional. Very happy with my sales an They didn’t try to pressure me into things that I didn’t want. Service department was equally polite and professional. Very happy with my sales and service experiences. More

by J Verified Customer Verified Customer

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Quick and professional. Never felt like I was pressured into a purchase and they seemed to do their best to provide a high quality used car. Never felt like I was pressured into a purchase and they seemed to do their best to provide a high quality used car. More

by kai.johnson Verified Customer Verified Customer

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