Dan Bacigalupo | Page 6

Brattleboro Subaru responded

Tracey, it is so great to hear from you. You are always a pleasure to have here and we will always treat you like family! Congrats on your 5th Forester, by the way! We look forward to working with you again in the future!

Brattleboro Subaru responded

Nancy and Todd, we appreciate your feedback. We are 100% pet friendly at our dealership, inside and out. We love visiting and meeting our customer's animals and giving them water and treats to make their day. The reason we do not allow pets in our rentals/loaner cars is for a variety of reasons. Plenty of our other customers have pet allergies, pet dander is not always visible to the human eye and pet hair is extremely difficult to get out of the cars, we want to be accommodating for all our customers when we can, and ensuring their safety health-wise becomes a priority. In addition, we cannot guarantee that pets will not damage the inside of our vehicles, i.e. scratches, soiling, etc. and it is easier to avoid that possibility all-together. Last but not least, if there were an accident in one of our vehicles with a pet inside, we would be devastated if they got injured, or worse not only because we value pet lives, but also because it is a liability. We apologize for any inconvenience this may have caused you and hope you have happy and healthy days to come.

Brattleboro Subaru responded

Hey there, we understand that old cars come with memories. The last thing we would ever want to do is disregard and push aside something so meaningful. We are thankful for your husband's service and we are more than happy to have carefully saved and preserved the Vietnam stickers. Thank you for sharing your story and experience, we are happy Dan could help you every step of the way in your process of getting a new car! Congratulations on your wicked cool new Crosstrek, by the way! Your safety is very important to us, so we make sure you and your car leave here safely! Thank you for passing the word along, and we are more than happy to service your Crosstrek for you when the time comes, just give us a call! You are always welcome here, and we look forward to seeing you in the future!

Brattleboro Subaru responded

Hey there! Dan and Billy are excellent salesmen. Billy is great at what he does and does his best to make you feel comfortable and confident in your decisions. In regard to the cleanliness of the car, please reach out to Billy and he can help you schedule a time to come by and get a free detailing! We apologize the cleanliness was sub-par and would really like to make it up to you! Billy Boutilette 1(802)251-1000 ext. 145

Brattleboro Subaru responded

Hey there! Thank you for your positive feedback! Our friendly and kind staff will always go above and beyond, they genuinely want what is best for you! If you need anything else, just give us a call! We look forward to your next visit!

Brattleboro Subaru responded

Charles! Great to hear from you! Thank you for spreading the word about our wonderful salespeople! Dan is excellent to work with and will go above and beyond to make sure you get what you need! Once you need your first service, just give us a call and we can schedule it easy for you! We look forward to seeing you in the future!

Brattleboro Subaru responded

Hey there, thank you so much for your positive review! We take pride in our service department and we are glad we could help find the right car for you! If you have any questions, or next time you need a service, just give us a call! We look forward to your next visit!

Brattleboro Subaru responded

Hey there, Dan is a pleasure to work with in the sales department. He is always helpful, reliable, accommodating, and efficient. We are happy to hear you are confident and comfortable bringing your vehicles here. We look forward to working with you in the future!

Brattleboro Subaru responded

Hey there, we appreciate your review, and we are so happy we could help fulfill your needs. Finding the best fit is what we do best! Thank you for your loyalty, we look forward to seeing you again int he future as well!

Brattleboro Subaru responded

Marie and Walter, thank you so much for your kind words! Dan is excellent to work with, and thank you so much for spreading the word! If you need anything, let us know!