Dan Chaudron | Page 2

We bought a 2026 Grand Highlander. What an excellent experience we had with Grand Lakes Toyota and staff.We are very busy so I had inquired on line. Brandon Feltner reached out. We tex What an excellent experience we had with Grand Lakes Toyota and staff.We are very busy so I had inquired on line. Brandon Feltner reached out. We texted back and forth a few times went down and test drove one to make sure it would fit our needs. Ordered one the same day. He said 4 to 12 weeks to deliver. It was 4. I was able to fill the finance information out online. Went and signed papers and took it home in about an hour. Brandon Feltner was excellent. He was not pushy and did not call or text too much.He respected our time. The finance guy Brock Spearman was not pushy trying to sell extra warrantees. This was a great experience. I would recommend this dealership to anyone looking for a car. Thanks Brandon and Brock for the awesome service. You are Rockstars! More

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Great service! Easy to schedule and fast. I was kept informed the entire time. Friendly staff. Easy to schedule and fast. I was kept informed the entire time. Friendly staff. More

by FLICKMF Verified Customer Verified Customer

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Good fast service. Nice waiting area. Great overall experience. Proving why we traveled to become your customers. Nice waiting area. Great overall experience. Proving why we traveled to become your customers. More

by MOTTOSON Verified Customer Verified Customer

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Great service and excellent detail of full checkup video of full extent was a added surprise of full extent was a added surprise More

by RIEHLLANCE Verified Customer Verified Customer

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Usually the service is impeccable but this time they didn’t put in the requested oil for high mileage vehicles and no car wash after a very expensive service. This incurred another visit to change the didn’t put in the requested oil for high mileage vehicles and no car wash after a very expensive service. This incurred another visit to change the oil and still no car wash. 🧽 More

by KDUKAT4 Verified Customer Verified Customer

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Great place everyone was friendly and very helpful I would recommend them to all my friends would recommend them to all my friends More

by DFENIMOREJR Verified Customer Verified Customer

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Charley was very professional. The entire staff was very knowledgeable and helpful. No pressure and everything went smoothly. The entire staff was very knowledgeable and helpful. No pressure and everything went smoothly. More

by KELLYANNE8465 Verified Customer Verified Customer

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From the start I was always told car would be washed and would get coupons for service, have gotten neither? Car wash is always broken? How can a major dealership not have this fixed? would get coupons for service, have gotten neither? Car wash is always broken? How can a major dealership not have this fixed? More

by RJSF23 Verified Customer Verified Customer

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Easy to use and fast friendly service. Will definitely use this dealership again. Thank you. Will definitely use this dealership again. Thank you. More

by jason.kearns Verified Customer Verified Customer

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very pleasant and supportive, did not challenge me and worked at keeping me informed and taken care of, excellent job also of explaining what was needed and what was accomplished. worked at keeping me informed and taken care of, excellent job also of explaining what was needed and what was accomplished. More

by JOHN@WEIKER.ORG Verified Customer Verified Customer

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