Dan Chaudron | Page 24

Dan kept me informed throughout the entirety of my car's service which included new tires and alignment. I had expressed concern about a sqeaking or squealing sound. and Dan told me the technicians investig service which included new tires and alignment. I had expressed concern about a sqeaking or squealing sound. and Dan told me the technicians investigated and found it was not a safety concern. I wish they would have fixed it or mitigated it in some way because it is very annoying while driving. Something must be out of place or rubbing in the front right wheel well. More

by afgall Verified Customer Verified Customer

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Appreciated the corrective action to my issue. I agree that a new process needs to be tried to prevent residual oil all over customer floors. I agree that a new process needs to be tried to prevent residual oil all over customer floors. More

by jdbowen2008 Verified Customer Verified Customer

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I feel satisfied with the service that receives very good attention and well done tanks attention and well done tanks More

by maximo773 Verified Customer Verified Customer

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Quick, courteous & knowledgeable! I appreciate the promptness of getting my car in at the last minute, since I’m heading to Indiana this weekend! I appreciate the promptness of getting my car in at the last minute, since I’m heading to Indiana this weekend! More

by saxypianomom Verified Customer Verified Customer

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as always excellent service. They came and picked up my vehicle which is a huge value add and such a help for us. They came and picked up my vehicle which is a huge value add and such a help for us. More

by GARYCLOWERS Verified Customer Verified Customer

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Great Lakes service people are very helpful and friendly. They are very knowledgeable about the services provided They are very knowledgeable about the services provided More

by KND.WILHELM Verified Customer Verified Customer

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Always kind, speedy and caring. Will always recommend and go back to Great Lakes Subaru! Will always recommend and go back to Great Lakes Subaru! More

by jreese4 Verified Customer Verified Customer

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Friendly fast and great service. My car was able to be serviced the same day I called. Thanks. My car was able to be serviced the same day I called. Thanks. More

by KATIEALIMOV Verified Customer Verified Customer

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The 2 past service appointments have not gone as well as one would hope. I blame most of the problems on the fact my car is not a toyota or subaru. 6 months ago I had my first of 6 prepaid oil changes. They one would hope. I blame most of the problems on the fact my car is not a toyota or subaru. 6 months ago I had my first of 6 prepaid oil changes. They offered to rotate my tires but later came out asking where my locking lug key was. Since they could not find it by searching my vehicle they were not able to rotate my tires. It was in the spot deaigened for it in the trunk next to the spare. The most recent time they were able to rotate the tires but as I left the low tire alarm came on, I called the servoce center and left a measage. I did not get a return call until the next day. In the meantime I checked the tire pressure and found it was to spec. After google helped, I found they did not reset the tire sensors. It took me about a minute to to do the reset. I am pretty sure my prepaid maintenance also included wiper replacement. They did not replace the wipers at either service visit, a span of 1 year and the driver side wiper dragging oddly on the windscreen. I replaced them myself. Works much better now. Odd. I really wish I was able to get cashed out on my prepaid maintenance so I could goto a dealer more familiar with my make of car. More

by JDOSBORN74 Verified Customer Verified Customer

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Dan was very courteous, professional, and customer conscious. When my service was going to take longer than anticipated, he lined up a loaner vehicle to minimize my inconvenience. conscious. When my service was going to take longer than anticipated, he lined up a loaner vehicle to minimize my inconvenience. More

by DKG Verified Customer Verified Customer

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