Dan Dell
Dan Dell at Laura Automotive of Sullivan, LLC

Dan Dell

Sales

Laura Automotive of Sullivan, LLC

7 North Service Road E
Sullivan, MO 63080

Contact Me
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rated
49 Reviews

Industry Experience

11 yrs, 8 mos

Specialties & Trainings

Ram & Jeep Expert.

not yet
rated

49 Reviews

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49 Reviews of Dan Dell

November 16, 2023

Dealership Rating
Employee Rating

Worked with us to find what we wanted. Good communication. Smooth transaction. Nathan was awesome. More

by shelly587683
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Mooney

September 30, 2023

Dealership Rating
Employee Rating

Jeff was very informative along the build of my 2024 ram. So far very happy with my purchase More

by km2017ml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 24, 2023

Dealership Rating
Employee Rating

Professional, friendly, works with your schedule highly recommend to do the job thank you very much! More

by barkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Neumann

August 20, 2023

Dealership Rating
Employee Rating

Very busy place, nice people. Service was pretty good. Prices are reasonable. Took several hours to complete the transaction. Not sure for the delay, guessing it was due to one f More

by kgrish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stuart T (finance), Joe L (sales manager)

August 10, 2023

Dealership Rating
Employee Rating

Everyone was super friendly. While waiting for finance they made sure to check on us to see if we needed anything several times. More

by Miller91314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: B Q, Cory Downing, Steven Neumann, Jamie Eckstein , Richard Blue

June 22, 2023

Dealership Rating
Employee Rating

I'm going to rate dealership at 4 star, was contacted by Dan Dell, and another member of the sales team to be informed that vehicle I inquired about was no longer available . However they did invite me to More

by d401el
Recommend Dealer
Yes

October 26, 2021

Dealership Rating
Employee Rating

I reached out to this dealership probably 5 times and got an automated reply every time. I replied back showing interest in purchasing a vehicle and all I got was crickets. More

by TM
Customer Service
Friendliness
Price
Recommend Dealer
No

July 18, 2021

Dealership Rating
Employee Rating

Dan Dell was our salesman. He helped us after we found a car we were interested in on their website. Dan made sure we were comfortable and informed during the entire process. He wanted to be sure we left in More

by nwb1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don

August 04, 2019

Dealership Rating
Employee Rating

False advertising. This place is a joke. Sales people don’t want to work to make a sale. Their online vehicle advertisements state “NO HOOKS, NO GIMMICKS, DO NOT LET OTH More

by Ryan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 22, 2020

Laura Automotive of Sullivan, LLC responded

Hi Ryan, We try not to respond to many of our negative reviews, as we believe our customers deserve the right to provide feedback, good or bad. We feel, however, that this is a mischaracterization of what happened. 1) Cory contacted you promptly after your initial inquiry, and followed up with you quickly throughout the entire process. He either replied within minutes of your inquiry, or if it was after hours, first thing in the morning after opening. 2) In the very same advertised description you mention, it says "0% offer does not combine with above rebates included in sales price. Call dealer for details." The rebates were spelled out, and you were aware of the price before contacting us. We are 100% transparent about our pricing and outline not only the rebates, but the conditions on every vehicle. 3) We met your requested trade value in an attempt to make the deal, and you chose not to purchase through us. We strive to be as transparent as possible on pricing, and work to accommodate each customer. We are sorry that you ended up passing on the deal, but we did everything we could to meet your requests. We hope in the future you'll consider us again. Edit: Hi Ryan, Cory responded and reached out early and often to all of your inquiries, and did his best to try to accommodate your needs and requests while you cross shopped. He went out of his way to try and contact you and work a deal, even when you were unavailable or unresponsive. 2) Nothing is buried in our disclaimer, it is disclaimed for a reason, and it was told to you up front as well. We provide easy, transparent pricing on all of our vehicles, and make sure to disclaim any conditional rebates that may be associated with the vehicle. We disclose this in our disclaimer on every single vehicle. 3) When the month ends, rebates change and the pricing is unpredictable beforehand. We wanted to ensure that if you were interested in these, that we could help accommodate your requests as best as possible. The gray vehicle you were looking at sold, and we offered the trade value you requested if you were interested in a black one. We are sorry you had a negative experience with us, but did our best to meet your needs as a customer. Thank you.

June 29, 2019

Dealership Rating
Employee Rating

Awesome Experience Just purchased a 2019 RAM 1500 Laramie Sport. From them. Iv been looking at these trucks since Nov. just waiting for the right price. I would compare More

by Krd_ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Kollme

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