Dan Johnson | Page 7

These guys are terrific. I was treated respectfully, kept informed, and they made things easy for me. I was treated respectfully, kept informed, and they made things easy for me. More

by WEST1HAVEN Verified Customer Verified Customer

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I will drive 40 minutes to just get my car serviced. Great People and honor to give them my business Great People and honor to give them my business More

by Mann Verified Customer Verified Customer

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Come on, my family love Dan Johnson and Vincent was amazing. They keep it real and make you feel good always amazing. They keep it real and make you feel good always More

by TAMLOU Verified Customer Verified Customer

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Everything went smooth and easy as always. The staff is always helpful. Great people from sales to service! The staff is always helpful. Great people from sales to service! More

by MADMULE08 Verified Customer Verified Customer

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Great dealer ship to work with Nolan for Sales Dan the general manager and Rob the service manager. The only dealership that I recommend. general manager and Rob the service manager. The only dealership that I recommend. More

by NEEPER Verified Customer Verified Customer

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Checks abd tells you what needs to be done if anything is wrong with car wrong with car More

by Mfgj11 Verified Customer Verified Customer

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Well I was way over charged for a repair to the tune of $6750.00. Started out with a $1400.00 estimate then I was told it would be $600.00 more because the mechanic had broken off one of the manifold bolt $6750.00. Started out with a $1400.00 estimate then I was told it would be $600.00 more because the mechanic had broken off one of the manifold bolts in the head and it would need to be extracted. Then I was told it could not be extracted with out removing the head now it was going to be an additional $4700.00. Well at this point what else could it do but sit here and take the beating. By the way the final estimate was $6250.00 but when I went to pay who knows where the extra $500.00 came from which made it $6750.00. I talked to the general manager who's name was Dan he said he would get the $6250.00 down for me at least $1000.00 but that was before the mysterious $500.00 extra came into play. So he said how does $700.00 off sound? What was I going to say but sure that would help and he did cut the credit card fee in half for me which they charge 2% of the bill. Dan did give me a old shop car to use and said it is hailed on and was not much but I was very grateful to him because I was with out my car for two weeks. I have taken my cars over the years because they did good work but highway robbery is wrong!! I am sorry to say but I will not be recommending them to anyone. By the way my service advisor (Jesus) was a nice guy but definitely didn't go out of his way to try and help me. In fact told me I should be grateful that they took something off of the invoice. Yes I was, but did they really because they jacked up the estimate on the final bill by $500.00. I never met the service manager or I would list his name as well. You think he would have been the one working directly with me at this point. I do have to say Dan Johnson is a nice man I would give him a 5 star but gave him 3 stars below for effort, he could have helped me more with as to a explanation of why my final bill was $500.00 higher than the written estimate was. They also charged me an additional $200.00 just in case they needed parts that were missed but that was part of the $6250.00 estimate. So with the $200.00 there and the additional $500.00 comes up to what Dan took off my final bill $700.00. See what I mean it was inflated to cover the amount he took off. There is more to the story I left out but it isn't good so I will stop here. More

by ACCURACYINC1 Verified Customer Verified Customer

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Outstanding General Manager and staff. Very helpful. I would definitely purchase at amen Lyall again. Very helpful. I would definitely purchase at amen Lyall again. More

by CMIZER Verified Customer Verified Customer

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Holy Cow. ..a closed mouth doesn't get fed is what they say! Although there were some recent issues over the past few months with the service department, this t ..a closed mouth doesn't get fed is what they say! Although there were some recent issues over the past few months with the service department, this time I reached out to the General Manager before scheduling an appointment for service. I seek excellent customer service as it is a huge plus for customers along with the service provided. I was astonished to see this change so soon. Dan provided a run down on what the issue may have been and when I went in to receive the service - just PHENOMENAL!! Lucas greeted me with a smile and provided excellent detailed information on the plan of the sequence of steps he was going to take to find and resolve the issue. This information included a recollection and knowledge of my service warranty coverage, and a time frame of service completion once the cause of the issue was revealed. All were completed in less than two hours. You can't ask for better care than this. THAT IS HOW YOU DO BUSINESS!! I'm a very happy Chevy Queen! Thanks for your continued support and service. More

by QUEENOTSUN33 Verified Customer Verified Customer

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Did a great job and courtesy was used and fast . Was punctual and well staffed thanks Was punctual and well staffed thanks More

by DONN.MILLS Verified Customer Verified Customer

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