Dan Lo
Dan Lo at Woody Buick GMC of Naperville

Dan Lo

Sales

Woody Buick GMC of Naperville

1585 W Ogden Ave
Naperville, IL 60540

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5.0
34 Reviews
5.0

34 Reviews

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34 Reviews of Dan Lo

March 27, 2026

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I had a great experience at woody dealer. The salesman dan was great. I would definitely recommend this place More

by tony23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2026

Woody Buick GMC of Naperville responded

Tony, we’re thrilled you drove away with a smile and an amazing new Buick! If you ever need a pit stop for service or just want to say hi, please don’t hesitate to swing by. Thank you for giving Dan a huge shout-out and for the recommendation!

March 23, 2026

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Updated Review: Worst car purchase experience ever as a single female. Went on 3/21 to trade in my vehicle after getting an online quote and ended up being taken advantage of. During negotiation the pap More

by LaurenB
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shaun Shore

Mar 25, 2026

Woody Buick GMC of Naperville responded

Lauren, we’re thrilled to hear that you had a great experience with Dan! Your feedback means a lot to us at Woody Buick GMC of Naperville and inspires us to keep going the extra mile. Should you need anything for your vehicle in the future, our team will be ready to assist you with a smile!

Mar 30, 2026

LaurenB responded

Updating my review. Worst car purchase experience ever as a single female. Went on 3/21 to trade in my vehicle after getting an online quote and ended up being taken advantage of. During negotiation the paper Dan showed me on paper was in fact the quoted/agreed upon price $63K I received online, however, it turns out the monthly rate was based on a higher purchase price of $64,568 ($1,568 more) plus items I specifically said during negotiation and signing that I did NOT want included (warranty $7,995 extra) and Xzilon ($2,995 extra) which is not confirmed if it was actually added in the vehicle although I was charged for it. Monday 3/23 - after going through the paperwork and calculating the numbers I realized the only reason my monthly amount is where it's at is because the sales team was quoting me a monthly rate based on a higher sale price that is $12,558 more than the price quoted and presented to me. Monday 3/23, I called/texted Dan Lorenz initially to discuss the trade in amount and then noticed the total finance amount did not add up to what he and I agreed upon (total of $12,558 more than expected). Tuesday 3/24, Sean in finance called me back, said he'd look at my file and get back to me Thurs/Fri. Thursday 03/26, Sean got back to me via email, sent me a warranty cancellation document and said he, Dan and the sales manager would be available to discuss the sales price Friday 04/03 from 2-8pm. After feeling taken advantage of by sales, who wants to wait another week to get this corrected, not me. I went to Woody’s in hopes Woody's making things right by correcting the sale/loan or swapping back my old vehicle. Went in to discuss a sales discrepancy and was treated like shit by sales manager, Will Cosenza. While voicing my concern, Will raised his voice at me and called me ignorant and said “if you’re going to be ignorant, I can be too” for not catching the discrepancy during signing. Reminding me, “you’re grown woman and should have done your due diligence and read thoroughly”. Making it abundantly clear to me that “a salesman’s job is to just sell you a vehicle, not to make sure everything you discussed was accurate”. Will proceeded to give me attitude while deflecting and throwing all the blame on me because according to him, I’m “ignorant” and should have done my “due diligence” to make sure everything was accurate. He also blamed Sean in Finance for the Xzilon charge, which is not on Sean. Excuse me for thinking Woody’s would have trustworthy staff! After Will confirmed he saw part of my discrepancy he changed his tone and said “I understand how things can be missed/misunderstood during signing and caught once the excitement goes down”. When I told him it’s still not correct, he raised his voice again in which I requested my paperwork back because I refuse to speak to someone who is going to talk down on me because I caught on to his scheme. I’d rather wait till I have more time on Friday 04/03 to get the situation resolved if it means I don’t have to speak to Will again. Earlier I had given Dan (my salesperson) some of my paperwork that I wanted back, when I asked Will for it, he said “I don’t have it, Dan does” with an attitude. When I asked where Dan was, he said “I don’t know where he’s at, I don’t keep tabs on him, you go look for him”. Ultimately, he paged Dan. When Dan walked in, Will told him I wanted my paperwork back, Dan said he gave it to him. Dan then proceeded to find my papers in a big box of papers to be recycled. Which leads me to believe Will never planned on talking to me or making things right. I’ve purchased cars on my own before and NEVER experienced anything like this. I’ve never had a salesman show me a breakdown of prices that includes the agreed upon sale price, meanwhile basing my monthly rate on an inflated price to make me think the monthly rate I was being shown was based on the actual agreed upon rate. That’s misrepresentation and fraud Will! Of course, I wasn’t questioning the monthly rate being mentioned during signing because it was my understanding my monthly payment was based on the agreed upon sales price of $63K + taxes/docs/fees/gap insurance, not in the inflated sales price that I knew nothing about along with the additional charges. Had I seen/heard the actual finance amount during signing instead of only the monthly rate I would have said something. Shame on me for thinking Woody’s team had integrity and were trustworthy. All I ask is for Woody’s to make things right by correcting the situation. When I asked Will for his business card, he said sales managers don’t have business cards, I asked for his boss, and he said his boss is Woody, the owner who travels a lot and does not have a business card nor could he provide me with his contact information. I’ve also never heard of Sales Managers not having business cards nor have I ever heard of an owner not having business cards. It’s also concerning that the Sales Manager was unable/unwilling to provide me with a way to get in contact with the owner. Note, Sean and Dan have been understanding with my concerns and appear to want to make things right, it's your sales manager Will who is shady because he probably didn't expect me to catch on to his fraudulent sales tactics. Had a man been with me during the time of purchase or had it been a man making the purchase, I know this wouldn't have happened. Nor would Will have talked to me the way he did last Thursday.

March 15, 2026

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No gimmicks or nonsense. Friendly and what we discussed and agreed to actually happened. No last minute changes to pricing or extra fees. I normally dread going into dealersh More

by ejl1508
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mari Ramirez, Shaun Shore

Mar 17, 2026

Woody Buick GMC of Naperville responded

Your satisfaction is our top priority, and we’re glad to hear that Dan exceeded your expectations. If you have any feedback or need any future assistance, feel free to contact us. Until then, take care!

March 10, 2026

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Employee Rating

Dan was very easy to work with. A fairly effortless experience, from arriving to test driving the vehicle, to getting the numbers. More

by jesse.o.riv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Shore , Briana Garza

Mar 11, 2026

Woody Buick GMC of Naperville responded

Jesse, we're thrilled to hear that Dan made your car-buying experience smooth and tailored to your needs. Your feedback means a lot to us, and we look forward to welcoming you back to Woody Buick GMC of Naperville. Enjoy your new GMC!

February 27, 2026

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Employee Rating

Very easy to work with, the most pleasant experience I’ve had buying a car. More

by Beckylukas
Recommend Dealer
Yes

Other Employees Tagged: Shaun Shore

Mar 03, 2026

Woody Buick GMC of Naperville responded

Becky, we take pride in making the car-buying process stress-free and rewarding! Enjoy every moment with your new Buick and don’t hesitate to reach out if we can help with anything down the road. Safe travels!

February 22, 2026

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We had a good experience; they helped us with everything we needed for our new car. Thank you, Dan. More

by Pacheco.Viridiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2026

Woody Buick GMC of Naperville responded

Viridiana, thank you for trusting Woody Buick GMC of Naperville with such an important decision! We're delighted to hear that Dan provided the outstanding service you deserved. Wishing you many amazing adventures in your new GMC!

February 19, 2026

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I highly recommend woody gmc. They are the number 1 GMC dealer in the Midwest because they treat their customers with respect and have great/fair pricing compared to other dealers More

by dannycharielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2026

Woody Buick GMC of Naperville responded

Danny, it brings us much joy to know you've enjoyed your time with us! Trust is vital to creating a successful car-buying experience and Dan is a great example of demonstrating this quality. We are grateful to know that he provided you with a five-star experience and we look forward to seeing you again soon!

February 18, 2026

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Dan had us in and out without feeling rushed , even though it was close to closing time. More

by wilson.mariah3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2026

Woody Buick GMC of Naperville responded

Mariah, we appreciate you sharing your experience! It means so much to know that Dan delivered the level of care and attention you deserve. We look forward to serving you again in the future!

February 18, 2026

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Employee Rating

Dan and Tim both went above and beyond on helping us choose the best truck for us. I definitely recommend coming here. More

by Eduardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Eddy

Feb 18, 2026

Woody Buick GMC of Naperville responded

Eduardo, we are very grateful to receive your five-star recommendation! Dan, Tim, and our team enjoys creating a trustworthy atmosphere where our customers feel respected and guided in the right direction. Congratulations on your new truck and we hope you have a wonderful day!

February 16, 2026

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Employee Rating

Had a great experience with Dan very great guy doesn’t pressure you at all honest and respectful. More

by Rsuarezg45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Shore

Feb 17, 2026

Woody Buick GMC of Naperville responded

We appreciate your feedback! Dan takes pride in delivering great service, and we’re so glad it showed during your visit. Enjoy every moment in your new GMC, you’ve earned it!

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