Dan Luna | Page 3

Very smooth process when coming into this dealership I got no complaints what so ever got no complaints what so ever More

by domoxnation Verified Customer Verified Customer

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Service was great and the did it in a timely matter. I would recommend this location. I would recommend this location. More

by CCNEWIMAGE Verified Customer Verified Customer

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Dominic is very attentive. There were a lot of moving parts and he kept on top of the project. You lost a star based on the amount of days you kept the vehicle in order to perf There were a lot of moving parts and he kept on top of the project. You lost a star based on the amount of days you kept the vehicle in order to perform the work. Also as a thought for service outside warranty. The part sells all day long for $120. Brand new OEM. The job was over $600. This makes a repair for many customers too expensive and prices you out of no warranty repairs. If you’re so busy that it doesn’t matter or you just aren’t interested in that part of the business ok that’s fine but if you are there might be a marketing opportunity for you to incrementally boost your repair business by competing against the zero warranty sector. Perhaps a great way to keep your customers over time by marketing to them specifically as a target service customer demographic. As far as your service is concerned I am very happy with Dominic and Luis. I highly recommend your business both here and on yelp. More

by jerry_greenberg Verified Customer Verified Customer

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Simpson took the time to review my needs and fix my warranty issues as well as the seatbelt recall. The also did the legwork to et my free oil change done beyond the normal service window. This was an warranty issues as well as the seatbelt recall. The also did the legwork to et my free oil change done beyond the normal service window. This was an overall very good experience and i did not have to give up y car for more than a day and a half. More

by oliver_w Verified Customer Verified Customer

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Luis Mejia is wonderful, great customer service and never lets me down with his performance. 10/10 service. lets me down with his performance. 10/10 service. More

by FRANK242188 Verified Customer Verified Customer

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Dominicc was professional, courteous and extremely knowledgeable when I checked in my vehicle foe the service appointment. He communicated clearly and listened intently to my concerns with the vehicle knowledgeable when I checked in my vehicle foe the service appointment. He communicated clearly and listened intently to my concerns with the vehicle. Thank you for a great experience and outstanding customer service!!! More

by EMWALLAC Verified Customer Verified Customer

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The problem has been not solved Poor customer service Dealer selling fake parts Bad attitude Dealer selling fake parts Bad attitude More

by Ramon Verified Customer Verified Customer

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Great service the staff were very kind and helpful. And I was attended to in a timely manner And I was attended to in a timely manner More

by ariana.r.neri Verified Customer Verified Customer

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worst service experience ever. . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse char . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse charges.. so sad such a big company. one manager and he holds a tight grip so no one over writes his un fair practices More

by MURILLOGUS Verified Customer Verified Customer

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They were honest straight up with the evaluation and quick to get done very businesslike. And very courteous. Period. quick to get done very businesslike. And very courteous. Period. More

by RICHHINO Verified Customer Verified Customer

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