Dan Steffen

Professional sales professionals, like the fact that it got its own car repair area, it was easy to get to right of the express way and off a major road, processing was easy and fast, overall it was a plea got its own car repair area, it was easy to get to right of the express way and off a major road, processing was easy and fast, overall it was a pleasant experience and atmosphere. More

by GULCZYNSKIRONALD Verified Customer Verified Customer

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Rating: 1 out of 5 stars Title: Misled, Overcharged, and Ignored – Do Your Homework Before Buying Here Review: I purchased a 2013 Nissan Altima from Cities Auto Sales in September 2023 for $13,000 at Ignored – Do Your Homework Before Buying Here Review: I purchased a 2013 Nissan Altima from Cities Auto Sales in September 2023 for $13,000 at a 24% interest rate. I was told they knew “as much about the history of the car as I did.” That turned out to be false—the Carfax showed two previous accidents, none of which were disclosed. Within 10 days, I took the car to a certified mechanic who found 14 issues, including: • Worn brakes and bald tires • Loose tie rods • A broken control arm • A leaking transmission • Suspension problems • An aftermarket exhaust falling off I was also sold a warranty through the dealership, which charged me $100 to inspect the problem and another $100 to fix it. They gave me a repair order showing $1,400 in costs—but only charged $200, which raises serious questions about inflated pricing and the value of that “warranty.” When I returned to discuss refinancing—as they initially told me I could—they refused to help. They wouldn’t finance a $2,000 car on their lot but tried to push me into another $10,000 vehicle. The sales rep was more interested in my previous job at a treatment center than helping me resolve the issue. I submitted a formal complaint via email, complete with documentation, and the next day received a call where I was told, “We aren’t going to do anything with that.” I have the call recorded. I’ve since filed complaints with the Minnesota Attorney General, BBB, and Consumer Financial Protection Bureau. This dealership showed no accountability, no professionalism, and no regard for customer safety or fairness. If you’re considering buying here: • Get a Carfax • Get a mechanical inspection • Don’t rely on their promises • And absolutely get everything in writing More

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Second time buyer love this place friendly staff , clean building , and good quality cars and service building , and good quality cars and service More

by HARPERSMOMMIE16 Verified Customer Verified Customer

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I bought Durango, the tires were bald. Tom said the tires had 30%tread left on them. Not true and with in a week I had to buy new tires and I brought it to a certified Dodge dealer to have Tom said the tires had 30%tread left on them. Not true and with in a week I had to buy new tires and I brought it to a certified Dodge dealer to have the transmission looked at and they changed the tranny fluid. The mechanic said that the tranny fluid was black. More

by SHELLEYGLASS1901 Verified Customer Verified Customer

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They were able to help when I really needed help. It’s a great place to get your car. It’s a great place to get your car. More

by ADEBOLA1221 Verified Customer Verified Customer

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Jose was our sales rep that we worked with and he was amazing! Friendly and answered all of our questions. Dan was great from a financing side of things! Example of great service is there was something k amazing! Friendly and answered all of our questions. Dan was great from a financing side of things! Example of great service is there was something keyed into the side of the Jeep we purchased and I asked if they could take a look, within minutes they had stuff out to take care of it! I would recommend these guys!! More

by LOU HERNANDEZ Verified Customer Verified Customer

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They really helped out especially being so far away I would recommend them to everyone would recommend them to everyone More

by STACYTATRO Verified Customer Verified Customer

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Good service from Mark and Tom, they help me get in a truck. They work hard to get me approve even I have challenges in my credit truck. They work hard to get me approve even I have challenges in my credit More

by NJM75 Verified Customer Verified Customer

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They ran my credit anyway when I told them I had a pre approval letter. They then tried to ask me for more money for a down payment when I told them what my letter said. approval letter. They then tried to ask me for more money for a down payment when I told them what my letter said. More

by DCOLES95 Verified Customer Verified Customer

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I felt as through the dealership provided misinformation about my loan and used their own creditor to get a loan for the vehicle. about my loan and used their own creditor to get a loan for the vehicle. More

by MR.JSOLOMON Verified Customer Verified Customer

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