Dana Drowne | Page 11

Maurice lowman is great to work with and very knowledgeable about cars and i will come back again knowledgeable about cars and i will come back again More

by Gumby3 Verified Customer Verified Customer

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Great customer service. Get approached immediately and asked what you’re looking for in a car/SUV. All the employees are friendly and make you feel welcome. PJ was also very Get approached immediately and asked what you’re looking for in a car/SUV. All the employees are friendly and make you feel welcome. PJ was also very patient and informative when showing me all the features the Sportage had. Would definitely recommend family and friends to work with PJ and visit this dealership More

by Andrea.gist Verified Customer Verified Customer

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My second car with Ryan. I didn’t deal directly with Dana. Mike the sales manager did help and he is great! I didn’t deal directly with Dana. Mike the sales manager did help and he is great! More

by RJT8996 Verified Customer Verified Customer

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The service was excellent. The salesman was very informative and polite. I would refer my friends to Kia. The salesman was very informative and polite. I would refer my friends to Kia. More

by DBLANCHARD1154 Verified Customer Verified Customer

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I started out going in for an oil change and of course they did the two recalls. They can never wait to do those. But then they came out and told me I had two issues. One was that I’m going to need new ti they did the two recalls. They can never wait to do those. But then they came out and told me I had two issues. One was that I’m going to need new tires because whoever did my ball joints did the job wrong and my tires wore out because of it. I told them that they’ve done all of my repair work so that if they were done wrong, it must’ve been them who did it incorrectly!! They insisted they hadn’t, but then lo and behold they found out that yes I think it was on my last visit. they had indeed done the ball joints and obviously they had been done wrong. So they corrected it and didn’t charge me for it. Then the service manager decided that oh the tires were just worn naturally it wasn’t because of the ball joints being incorrect, thwy think all women are stupid and no matter what they say we’re gonna go for it and they had the audacity to ask me if I wanted to buy tires! Ah, No thank you! I bought the car there and I’ve had all my repair work done there and this is the thanks I get. I’m sure they were hoping that I didn’t know any better and I would pay for them to fix their mistake and then buy the tires besides! More

by DLANDER Verified Customer Verified Customer

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Best service and best customer service I recommend to anyone who is looking for a car anyone who is looking for a car More

by Dario Verified Customer Verified Customer

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Horrible service. Will never return. We took our vehicle here for a warranty fix only to experience interior damage, unreplaced parts, and no engine coolant... taking Will never return. We took our vehicle here for a warranty fix only to experience interior damage, unreplaced parts, and no engine coolant... taking it back they failed to complete any work and returned it to me several days later. Finally, after a third visit to fix the damage they caused. The vehicle was immaculate. The dashboard had been wiped down and the rear view mirror broken. When I approached the manager he questioned how I didn't know it was not broken before... the l vehicle is shared with both drivers varying in size and height... we would have noticed. Will be telling my business and everyone I know to avoid kia as a result More

by RYANMARA82 Verified Customer Verified Customer

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Very clean and professional. First time shopping at Kia was a success and painless. Left with a 2023 Telluride. First time shopping at Kia was a success and painless. Left with a 2023 Telluride. More

by EMILI.SHEA Verified Customer Verified Customer

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This dealership's people have always been vsery pleasant and helpful. Service department, sales and accounting all A+. and helpful. Service department, sales and accounting all A+. More

by JPBAURE Verified Customer Verified Customer

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Maurice was super helpful and patient during my new car search. He was knowledgeable and showed great care in his work. I am thrilled with my new Kia Forte! search. He was knowledgeable and showed great care in his work. I am thrilled with my new Kia Forte! More

by cgrice Verified Customer Verified Customer

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