Dana Jankowski | Page 2

bad start Dana was only able to ask me questions without helping me narrow down a car. Gave me an appointment only and then that salesperson did not know he had Dana was only able to ask me questions without helping me narrow down a car. Gave me an appointment only and then that salesperson did not know he had an appointment. Why have texting available when you don't pay attention to my questions? Not good customer service until I went in. Online and texting a waste of time. More

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Waste of time, worst Ford dealer ever This dealer has the most clueless, useless employees at any dealership. They will constantly call and email but will not answer simple questions. Chel This dealer has the most clueless, useless employees at any dealership. They will constantly call and email but will not answer simple questions. Chelsea Udell who isn't listed is beyond terrible. Go to any other Ford dealer and you will be better off More

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Mike LaRose is the real deal! Mike LaRose helped us find a great reliable 2014 Focus for our daughter’s first car. He was very patient with a very picky Mom and everyone we talked Mike LaRose helped us find a great reliable 2014 Focus for our daughter’s first car. He was very patient with a very picky Mom and everyone we talked to at Suburban was a step above the other dealerships I visited. Thanks Mike we’ll be back for our next car for sure! More

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2014 Nissan Rogue Purchase I came to the dealership looking for a lower priced vehicle for my budget but was extremely impressed by the 2014 Nissan Rogue that had only 55k miles I came to the dealership looking for a lower priced vehicle for my budget but was extremely impressed by the 2014 Nissan Rogue that had only 55k miles and only had one owner, so even though it was a bit more than I planned on spending I think I couldn't have gotten a better deal on a late model, safe and reliable vehicle. Rachel was my salesperson and although she still seemed to be learning she didn't hesitate to say she didn't know something and take the time to research it and provide the right answer. The management and finance staff were pleasant and personable. The selection of vehicles is huge. So huge that they drive you around the lot in a golf cart, which was perfect for me given the fact that I have back and knee issues. They allowed me to take the vehicle to a mechanic to have it checked out before I bought it and fixed the one minor repair needed before I purchased it. I didn't feel forced nor pressured into buying the highest priced vehicle. Based on how my vehicle holds up, I would return and purchase again and recommend them to others. More

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Extra mile James went the extra mile in selecting a GOOD vehicle for us. He wanted us to have the highest quality car on the lot. He sifted through a lot of vehi James went the extra mile in selecting a GOOD vehicle for us. He wanted us to have the highest quality car on the lot. He sifted through a lot of vehicles to find the best one. He was knowledgeable about every car we looked at, and also was well-informed about cars that were new to the lot. He also worked hard on the financing. On top of that he just helped him mom change his mother’s flat tire........good guy. More

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Excellent service Thank you so much I really appreciate you braking everything down for me to easily understand what I was getting myself into and not trying to beat ar Thank you so much I really appreciate you braking everything down for me to easily understand what I was getting myself into and not trying to beat around the bush. It was the most fast and friendly service I ever received from a dealership and you guys are the best. Thank you again I love the car. More

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Leased an Escape Everyone I met and worked with were very helpful. I have dealt with Suburban Ford for many years and will continue to purchase my cars from Joe. Everyone I met and worked with were very helpful. I have dealt with Suburban Ford for many years and will continue to purchase my cars from Joe. More

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Used vehicle purchase Would highly recommend Ashley B if you’re looking for a used vehicle. Very knowledgeable, professional and personable. She made the whole process simp Would highly recommend Ashley B if you’re looking for a used vehicle. Very knowledgeable, professional and personable. She made the whole process simple from start to finish. More

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Awesome experience My seller Nathan Reese was knowledgeable and great to work with. I would definitely recommend him to all my friends and family! I am very happy with My seller Nathan Reese was knowledgeable and great to work with. I would definitely recommend him to all my friends and family! I am very happy with my purchase. More

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HARASSMENT Read the reviews about not having vehicles but saying they did. Dealership is a 90 min drive for me. Contacted by Jankowski via phone and indicated te Read the reviews about not having vehicles but saying they did. Dealership is a 90 min drive for me. Contacted by Jankowski via phone and indicated text was fine. She informed car was sold. I replied thank you and that was all I needed. But for 2 weeks now the texts (which were stopped) have turned into repeated phone calls and emails 7 days a week! The next one goes to police for harassment. Good luck with these harrassing, desperate, lying, typical salesmen. More

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