Dana Smith

Have a great relationship with them. Have bought 12 vehicles from them over the years and have had a good experience with each vehicle when needed maintenance and trading in on newer veh Have bought 12 vehicles from them over the years and have had a good experience with each vehicle when needed maintenance and trading in on newer vehicles. Thanks HD Wilson More

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I have purchased a few vehicles through Jaron. He always finds the right vehicle for me and gives the best customer service. #1 in my book! He always finds the right vehicle for me and gives the best customer service. #1 in my book! More

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Jacob was excellent. Straight forward and easy to do business with. Would definitely buy from him again. Straight forward and easy to do business with. Would definitely buy from him again. More

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We unexpectedly had to start looking for a new car. Knowing our budget, we entered the Hertrich Chevrolet lot. Jacob Johnson turned out to be the best dealer representative we have ever dealt with when Knowing our budget, we entered the Hertrich Chevrolet lot. Jacob Johnson turned out to be the best dealer representative we have ever dealt with when car shopping over the past 40 years. He listened to our budget expectations and preferences and took them to heart. He did not pressure us to go beyond what we wanted to spend and quickly gave us choices that fit our needs. When we said we needed to give some thought to our decision, he said he looked forward to hearing from us in a day or two. No pressure, no sales tactics. We returned to him to purchase our new vehicle two days later. Jacob gets it. He is the salesman every car salesman should be. Our entire experience at this dealership was everything it should have been, More

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Everyone that we dealt with was very professional and nice to deal with. It was a pleasure doing business there nice to deal with. It was a pleasure doing business there More

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I worked with Jaron and Dana. They were prompt with email and text and both took their time to explain everything and answered all my questions. I was completely satisfied with my They were prompt with email and text and both took their time to explain everything and answered all my questions. I was completely satisfied with my purchase and with their service. More

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The experience I had from the time I walked in the door was completely amazing! Dana and Jacob went above and beyond to help get me a vehicle. I will be returning to get another. was completely amazing! Dana and Jacob went above and beyond to help get me a vehicle. I will be returning to get another. More

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Great customer service. Fells like were made friends with new people. I will definitely recommend to everyone we know looking for a new vehicle. A triple plus. Fells like were made friends with new people. I will definitely recommend to everyone we know looking for a new vehicle. A triple plus. More

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She was great work with her. She is extremely knowledgeable and funny. Which makes buy, our new vehicle a breeze. She was really helpful with explaining all of the paperwork befo She is extremely knowledgeable and funny. Which makes buy, our new vehicle a breeze. She was really helpful with explaining all of the paperwork before allowing us to sign. Asking if we understood what it said. Which in my book is very helpful and awesome, cause today people just don't care anymore. More

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Hertrich Toyota of Pocomoke, Md, makes buying a new or used Toyota a great experience. Salesperson Jacob Johnson does an excellent job of explaining every type of model and the options available on each. used Toyota a great experience. Salesperson Jacob Johnson does an excellent job of explaining every type of model and the options available on each. Jake was able to locate a Grand Highlander for my wife and had it shipped to their dealership overnight. The entire experience was fantastic, especially working with Jake. I would definitely go to Hertrich for our next vehicle, this was one of our best experiences buying a new vehicle. More

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