Key Acura of Atlantic City

Key Acura of Atlantic City was a pleasure to deal with and easy to get to. and easy to get to. More

David Reyes is hands down the most outstanding and dedicated Acura sales representative we’ve ever worked with.From the moment we arrived at the lot,David treated us with genuine care, professionalism dedicated Acura sales representative we’ve ever worked with.From the moment we arrived at the lot,David treated us with genuine care, professionalism and respect.This was our fourth purchase with the Alexander family, but the experience David gives us was truly the next level.He went above and beyond in every way taking the time to throughly explain every detail of our Aura MDX, answering all our questions with patience and clarity, never once making us feel rushed or pressured.David made the entire process feel effortless and enjoyable. My husband and I were incredibly impressed by his knowledge, honesty , and commitment to making sure we were completely happy. He made us feel like more than just a customer made us feel like part of the Acura family. If you’re looking for a car, do yourself a favor and go to Key Acura of Atlantic City located in Egg Harbor Township and ask for David Reyes. Acura, you’ve got a real gem in David. He’s a true professional and an irreplaceable asset to your team. More

David Reyes the sales rep was great! Really help you get a vehicle. Even though I couldn’t make it on certain days he still reached out. Not harassing but showed he cared. He showed in Really help you get a vehicle. Even though I couldn’t make it on certain days he still reached out. Not harassing but showed he cared. He showed interest in making me happy. Then when I finally made it in the other personnel staff was also great. Helped me to get into my beautiful 2022 Acura RDX! Their pre-owned vehicles are great as well as the new ones. Go get your next car @ Key Acura of Atlantic City!!! Fantastic dealership!!! More

They took my car to a third party without my authorization for an oil change / tire rotation & then they tried to charge me twice for their fees along with the third party fees! I never had this authorization for an oil change / tire rotation & then they tried to charge me twice for their fees along with the third party fees! I never had this issue when it was “Boardwalk Acura” More

Just great service. Everyone working there was very. Guy at service desk went out of his way to help. Would definitely consider buying there Everyone working there was very. Guy at service desk went out of his way to help. Would definitely consider buying there More

Nice very clean work and very good service and the coffee machine was good coffee. machine was good coffee. More

Generally I receive excellent service at this dealer. This time though, I feel the need to share my less than excellent experience. The car was ready in a timely manner and I picked it up at the end of t This time though, I feel the need to share my less than excellent experience. The car was ready in a timely manner and I picked it up at the end of the day. The service rep said one issue was covered under warranty but the oil and filter changes would be $250.00 (about). I said I wasn’t expecting that and that I had a maintenance agreement. He asked if I had a coupon and I said maybe at home but I didn’t think I’d need it. Anyway they always expire before I actually need them. I handed him my credit card but continued to press the issue about the maintenance agreement and asked if he could check if was 3 years or 5 years (my car was a 2021). Reluctantly he checked and said “oh you do have one and there is no charge.” He didnt apologize for the oversight and if I hadn’t pushed the issue I would have paid the bill. I didn’t say anything more but it did bother me, especially when the receipt had wording about excellent customer service. I know What that looks like since I worked in a service industry for over 40 years. I personally don’t expect anything from this experience, I just think that part of service recovery is transparency and apology. More

Excellent perfect and no complaints I would definitely refer friends family to stop pass to purchase a vehicle refer friends family to stop pass to purchase a vehicle More

The parts/sales department was very informative and provided great customer support for the problems with my vehicle. provided great customer support for the problems with my vehicle. More