Daniel Anderson | Page 3

I had an overall excellent experience purchasing an XC-90 from Grubbs Volvo Cars—Grapevine. I live out of state and was able to negotiate what I viewed as a very fair transaction with Daniel Anderson by pho from Grubbs Volvo Cars—Grapevine. I live out of state and was able to negotiate what I viewed as a very fair transaction with Daniel Anderson by phone. He ordered the exact configuration I wanted, updated me multiple times on status of the order over the roughly three month period from order to delivery. In delivery, Daniel did an excellent job explaining every feature in great detail. The closing process with the Finance office went very smoothly. This is our first Volvo. We love the way it looks and drives. Kudos to Daniel and the Grubbs Volvo Car team for providing an excellent buying experience. More

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I really appreciate that the team goes above and beyond for their customers!! They are awesome for their customers!! They are awesome More

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Daniel was great and easy to deal with. In all our years buying car, this was our quickest experience. We go back tomorrow as Daniel is helping us finish our set up In all our years buying car, this was our quickest experience. We go back tomorrow as Daniel is helping us finish our set up More

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Daniel Anderson is an absolute fabulous salesman. He was professional, informative and so very helpful. Finalizing all of the paperwork with Rance Coomer was a real pleasure as well. We drove awa He was professional, informative and so very helpful. Finalizing all of the paperwork with Rance Coomer was a real pleasure as well. We drove away in a beautiful XC60 - so I would say our experience was a win-win all the way around. More

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Daniel is very professional, informative, and high efficiency. Pretty good purchasing experience. Olivia also helped me a lot by coordinating my visit. efficiency. Pretty good purchasing experience. Olivia also helped me a lot by coordinating my visit. More

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After more than a year of research, we made our purchase of a Volvo XC60 In December of 2021. After 90 days of ownership, the new vehicle had been in the service department 26 days (something we never expe of a Volvo XC60 In December of 2021. After 90 days of ownership, the new vehicle had been in the service department 26 days (something we never expected from a "luxury" car.) After multiple meetings with service department manager, sales manager, Justin W. and our original salesman, Daniel A., we were told that, because of the multiple issues that were recurring with the car, the car would be replaced. We waited patiently for the delivery of Volvo #2 while still driving a malfunctioning Volvo #1. Weeks later, we entered the dealership to take delivery of Volvo #2. We spoke to Justin W and Daniel A and a verbal deal was made, only to find out weeks later that the verbal deal suddenly changed after we were in the finance department. They had us sign documents that took a $10,000+ refund that was due back to us from the original extended warranty and apply it as a "down payment" on Volvo #2 without explanation. Obviously, our verbal agreement that was made with Justin and Daniel was without merit. We are shocked and appalled by the behavior of the sales staff at Grubbs Volvo in Grapevine and encourage anyone who may consider purchasing a car at the dealership to bring an attorney or a friend who is knowledgeable in "reading the fine print" with you when making a purchase. Where has honesty and integrity gone? We did not find it at Grubbs Volvo in Grapevine. This is our worst car buying experience in over 40 years of purchasing new vehicles. More

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Every single person that we worked with delivered a first-class experience. The sales process wasn’t pushy to any degree, and I walked away feeling like I knew the exact car that I wanted for me and my first-class experience. The sales process wasn’t pushy to any degree, and I walked away feeling like I knew the exact car that I wanted for me and my family. Even after the sales process, the team was extremely helpful in properly setting up my new Volvo and making sure I felt comfortable. Lastly I even had a great experience with the finance team. They had an educated team and got me through the process efficiently. There are other ways I can give this process kudos like the clean atmosphere and professionalism across the board as soon as you walked in the door. I will be a repeat customer. More

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In purchasing a new Volvo, everything about Grubbs is excellent, starting with the salesman, Daniel Anderson. He's very knowledgeable about the product, was efficient in placing our order, and did a fir excellent, starting with the salesman, Daniel Anderson. He's very knowledgeable about the product, was efficient in placing our order, and did a first class job of demonstrating the features upon delivery. He's low pressure and so is Arya in the the financial department which made the whole experience very pleasant. Highly recommended. More

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