Daniel Carrichi

I recently purchased a Jeep Grand Cherokee. While I am satisfied with the vehicle itself, my experience with the dealership was highly disappointing. The primary issue is not the car, but the l While I am satisfied with the vehicle itself, my experience with the dealership was highly disappointing. The primary issue is not the car, but the lack of professionalism and transparency throughout the sales process. As a first-time buyer, I relied on the information provided by the sales team. Unfortunately, I later discovered that key details—including the APR, financing terms, and total payment—were not accurately represented. Additional charges were included despite my clear refusal, and certain items presented as “complimentary” were, in fact, not free. Although I am content with the vehicle, even accounting for minor issues that still need to be addressed, the sales experience was misleading. Customers should be able to trust that they are being given honest and accurate information, especially when making a significant purchase. Being told that optional items are mandatory, or that costs are included when they are not, reflects poorly on the dealership’s integrity. I acknowledge that I should have verified the details more carefully, and I take responsibility for that. However, I expected a higher standard of honesty and transparency from a dealership that assured me they would take care of me. Unfortunately, that expectation was not met and I owe an extra 6k, good job guys. BUYERS BEWARE, make sure everything you’re signing is actually what you agreed to. More

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Lou was great. Put us in jeep we wante. My house to dealership. Nancy in service department always helpful. Everyone always has a positive attitude. Put us in jeep we wante. My house to dealership. Nancy in service department always helpful. Everyone always has a positive attitude. More

by Gatorman Verified Customer Verified Customer

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Love the local dealership! ! Everyone is so helpful! I’ve bought 2 cars from them now! ! Everyone is so helpful! I’ve bought 2 cars from them now! More

by rnavery03 Verified Customer Verified Customer

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perfection wonderful experience buying/trading in my old car to finance a new car was 100% honest and didnt leave anything out for me to know ..and said if i had any questions later on dont hesitate to reac car to finance a new car was 100% honest and didnt leave anything out for me to know ..and said if i had any questions later on dont hesitate to reach out!!!!! More

by kyle132m Verified Customer Verified Customer

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Lou Moll was fantastic very caring and helpful great experience easy process all questions answered. experience easy process all questions answered. More

by VDSAGH Verified Customer Verified Customer

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Was down from Massachusetts getting away from the water. We pulled our camper down for a month stay. We stopped at Chiefland and checked out there new used 2500's found we liked. Worked closely with the sa We pulled our camper down for a month stay. We stopped at Chiefland and checked out there new used 2500's found we liked. Worked closely with the sales team . Came to a decent deal! Driving home now with our new to us 2024 Ram 2500, had only 26k Miles smells like new and pulled the camper like a champ! Thanks Chiefland! Definitely recommend! More

by ken.girouard52 Verified Customer Verified Customer

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Dealership met all of my expectations with the sale. Also the service department went out of their way to make sure a faulty trailer brake controller was replaced so I could tow my fifth wheel camper b Also the service department went out of their way to make sure a faulty trailer brake controller was replaced so I could tow my fifth wheel camper back to NY. More

by edd_stefanak Verified Customer Verified Customer

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Lou is a great salesman and Nancy in service has always been so helpful to me!!! Will continue to give my business to CCD been so helpful to me!!! Will continue to give my business to CCD More

by rnavery03 Verified Customer Verified Customer

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Salesman very acomadating,easy to negotiate with,made the sale very easy for me to complete. sale very easy for me to complete. More

by ronaldtwilliams Verified Customer Verified Customer

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The employees went above and beyond to make sure that I got the vehicle that was right for me. Lou provided great customer service and he made sure that I was a completely satisfied customer. got the vehicle that was right for me. Lou provided great customer service and he made sure that I was a completely satisfied customer. More

by karatemomlife Verified Customer Verified Customer

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