Daniel Cook

They should not be in business. They had my vehicle for more than five months, destroyed the engine and body, still didn't fix the problem, and overcharged me for the experience. They had my vehicle for more than five months, destroyed the engine and body, still didn't fix the problem, and overcharged me for the experience. More

by Angelmhilley Verified Customer Verified Customer

Report | Print

Dan was very helpful. I’d be glad to have him again. He answered all of my questions and didn’t feel like a cheap car salesman. I’d be glad to have him again. He answered all of my questions and didn’t feel like a cheap car salesman. More

by sheridangadison Verified Customer Verified Customer

Report | Print

Everyone is nice and friendly Staff was also knowledgeable and helpful, I will do business with them in the future knowledgeable and helpful, I will do business with them in the future More

by thecrestedeagle Verified Customer Verified Customer

Report | Print

Paid all this extra money to get the hvac cleaned out. Tech didn't clear the debris, and a stick broke the blower fan. We went back up there and they confirmed it was broken. Said they would get it fixed Tech didn't clear the debris, and a stick broke the blower fan. We went back up there and they confirmed it was broken. Said they would get it fixed at no charge and here it is almost a month and still not fixed. Spoke with Daniel and he said that the other advisor didn't tell him to order the part, and he was ordering it and it would be there last Monday. Week later no call, no update. Nothing. This is the worst customer service I have experienced in terms of car care. We will not be returning for maintenance and will go to another Hyundai dealer for service work once you all ever fix what you broke. More

by Sbaileyst Verified Customer Verified Customer

Report | Print

Awesome. Daniel is such a lovely funny guy. Always making your moment lovely He's a great guy Daniel is such a lovely funny guy. Always making your moment lovely He's a great guy More

by Tosifo Verified Customer Verified Customer

Report | Print

They were very helpful and kept me updated on the condition of my car Helpful condition of my car Helpful More

by harrusmalik027 Verified Customer Verified Customer

Report | Print

Daniel was a great person to work with, however, I'm a little irritated about my Hyundai in general and thats why only Daniel is getting a good rating and not the car lot. I feel like I bought a lemon, a little irritated about my Hyundai in general and thats why only Daniel is getting a good rating and not the car lot. I feel like I bought a lemon, after six months I had to get the front differential replaced and the transmission. Daniel was very helpful and kept me informed along the way. After two weeks of getting my car back for the differential and the transmission, I took it back to the service center because it was making a new noise and my steering wheel wasnt alligned correctly. The person that did my intake that day told me that steering wheels don't always line up which I know is incorrect, thats a bold face lie. They indicated that there was a bolt or something loose and thats why my car was making the noise and said they fixed the steering wheel but yet when I got my car back that afternoon, the steering wheel was still not on correctly. Daniel told me that my car needed an alignment which i didn't agree with and told them not to do the work and that I was coming to get my car. The alignment was done anyways, although I wasn't charged for it, and my steering wheel was still not on straight. I ended up trading my car in that weekend and I will never buy a Hyundai again. More

by barbiemaguire Verified Customer Verified Customer

Report | Print

Dan was excellent. He is a great communicator and was very efficient. He got our Santa Fe right in and inspected quickly. The required work was done timely and he en He is a great communicator and was very efficient. He got our Santa Fe right in and inspected quickly. The required work was done timely and he ensured our warranty company covered the cost or the total repair before doing the work. Excellent experience and I highly recommend both Dan C. And Tulsa Hyundai. More

by JCL Verified Customer Verified Customer

Report | Print

I had an appointment scheduled first thing in the morning, they were late by a few minutes to opening their door, and when I was told to pull in they all went to the car that was behind me, after a m morning, they were late by a few minutes to opening their door, and when I was told to pull in they all went to the car that was behind me, after a minute Daniel came to help me out. He was pretty good seemed a little slow with the computer but that was ok, but he never did answer my question if I had any more free oil changes. Don't want to seem overly critical but overall I felt like the service didn't blow me away was average at best but probably in reality a little below average. More

by allenmwhite304 Verified Customer Verified Customer

Report | Print

Poor customer service. Vehicle wasn't ready when I arrived, even though they said it was being washed. Lost 2 hours of work and almost didn't get a kid picked up from schoo Vehicle wasn't ready when I arrived, even though they said it was being washed. Lost 2 hours of work and almost didn't get a kid picked up from school due to their poor communication and service. More

by ginamariemullins Verified Customer Verified Customer

Report | Print