Service could be faster, car wash was down.
Everyone is always nice! That's all! ?
Everyone is always nice! That's all! ?
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by ERICCA.WALL
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
The repairs are super expensive & the price of the cars
are way to expensive with little to no rebate
are way to expensive with little to no rebate
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by edsimmons73
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Blaze
Jul 02, 2026 -
Tulsa Hyundai responded
Thank you for your feedback. We understand concerns about repair and vehicle costs and appreciate you sharing your perspective. We value your business and hope you'll continue to give us the opportunity to provide quality service whenever you need us.
They should not be in business.
They had my vehicle for more than five months, destroyed the engine and body, still didn't fix the problem, and overcharged me for the experience.
They had my vehicle for more than five months, destroyed the engine and body, still didn't fix the problem, and overcharged me for the experience.
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by Angelmhilley
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Jun 05, 2026 -
Tulsa Hyundai responded
Thank you for taking the time to provide your feedback. We are sorry to hear that your experience left you feeling frustrated and dissatisfied. We understand the importance of clear communication, accurate diagnosis, and timely follow-up, especially when dealing with significant engine concerns. We regret that your experience did not reflect the level of service we aim to provide. vehicle diagnosis can sometimes require a step-by-step process to identify the root cause of a concern; however, we recognize that this process must be accompanied by transparent communication and regular updates. We apologize if you felt those expectations were not met.
Dan was very helpful.
I’d be glad to have him again. He answered all of my questions and didn’t feel like a cheap car salesman.
I’d be glad to have him again. He answered all of my questions and didn’t feel like a cheap car salesman.
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by sheridangadison
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Tulsa Hyundai responded
Thank you for sharing your experience. We’re glad Dan took the time to answer your questions and made the process feel comfortable and genuine. We’ll be sure to pass along your kind words, and we look forward to seeing you again.
Everyone is nice and friendly Staff was also
knowledgeable and helpful, I will do business with them in the future
knowledgeable and helpful, I will do business with them in the future
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by thecrestedeagle
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
May 08, 2026 -
Tulsa Hyundai responded
Thank you for your feedback. We’re glad Daniel Cook and the team provided a friendly, knowledgeable experience that earned your trust. We look forward to helping you again in the future.
Paid all this extra money to get the hvac cleaned out.
Tech didn't clear the debris, and a stick broke the blower fan. We went back up there and they confirmed it was broken. Said they would get it fixed
Tech didn't clear the debris, and a stick broke the blower fan. We went back up there and they confirmed it was broken. Said they would get it fixed at no charge and here it is almost a month and still not fixed. Spoke with Daniel and he said that the other advisor didn't tell him to order the part, and he was ordering it and it would be there last Monday. Week later no call, no update. Nothing. This is the worst customer service I have experienced in terms of car care. We will not be returning for maintenance and will go to another Hyundai dealer for service work once you all ever fix what you broke.
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by Sbaileyst
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
May 13, 2026 -
Tulsa Hyundai responded
Thank you for your review. We’re sorry to hear there was an issue during your visit. Please call 918-995-2587 and share your information with us so we can look into this and work toward a resolution. Thank you. Frank Seitz, Service Manager
Awesome.
Daniel is such a lovely funny guy. Always making your moment lovely He's a great guy
Daniel is such a lovely funny guy. Always making your moment lovely He's a great guy
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by Tosifo
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
May 04, 2026 -
Tulsa Hyundai responded
Thank you for sharing this. Daniel will love hearing how much you enjoyed his energy and sense of humor, and we’re glad he made your visit memorable. We look forward to seeing you again soon.
They were very helpful and kept me updated on the
condition of my car Helpful
condition of my car Helpful
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by harrusmalik027
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cook
Apr 29, 2026 -
Tulsa Hyundai responded
Thank you for sharing your experience. We’re glad Daniel Cook kept you updated and made the process easy while your vehicle was in our care. We look forward to assisting you again.
Daniel was a great person to work with, however, I'm a
little irritated about my Hyundai in general and thats why only Daniel is getting a good rating and not the car lot. I feel like I bought a lemon, a
little irritated about my Hyundai in general and thats why only Daniel is getting a good rating and not the car lot. I feel like I bought a lemon, after six months I had to get the front differential replaced and the transmission. Daniel was very helpful and kept me informed along the way. After two weeks of getting my car back for the differential and the transmission, I took it back to the service center because it was making a new noise and my steering wheel wasnt alligned correctly. The person that did my intake that day told me that steering wheels don't always line up which I know is incorrect, thats a bold face lie. They indicated that there was a bolt or something loose and thats why my car was making the noise and said they fixed the steering wheel but yet when I got my car back that afternoon, the steering wheel was still not on correctly. Daniel told me that my car needed an alignment which i didn't agree with and told them not to do the work and that I was coming to get my car. The alignment was done anyways, although I wasn't charged for it, and my steering wheel was still not on straight. I ended up trading my car in that weekend and I will never buy a Hyundai again.
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by barbiemaguire
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Tulsa Hyundai responded
Thank you for taking the time to provide detailed feedback regarding your experience. We are very sorry to hear about the ongoing issues you experienced with your vehicle as well as the frustration surrounding the service process. While we appreciate your kind comments about Daniel and his efforts to keep you informed, we understand your disappointment regarding the repeated repairs, alignment concerns, and the conflicting information you received. Clear communication and accurate diagnosis are critical, and we regret that your experience left you feeling frustrated and unsupported. Your feedback is being taken seriously and will be reviewed with our service and management teams to better understand where we fell short and how we can improve our processes moving forward. We truly appreciate the opportunity you gave us to assist with your vehicle and are sorry we did not earn your confidence.
Dan was excellent.
He is a great communicator and was very efficient. He got our Santa Fe right in and inspected quickly. The required work was done timely and he en
He is a great communicator and was very efficient. He got our Santa Fe right in and inspected quickly. The required work was done timely and he ensured our warranty company covered the cost or the total repair before doing the work. Excellent experience and I highly recommend both Dan C. And Tulsa Hyundai.
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by JCL
Verified Customer
Verified Customer
Service Price Transparency
Mar 16, 2026 -
Tulsa Hyundai responded
Thank you for the wonderful feedback! We’re glad to hear Dan provided excellent communication and efficient service while taking great care of your Santa Fe. We truly appreciate your recommendation and look forward to serving you again.
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