Daniela Ferreira | Page 17

Car wash? Free car wash left my car dirtier than when I brought it in. It appears someone just threw a bucket of soapy or dirty water on the car and didn't rins Free car wash left my car dirtier than when I brought it in. It appears someone just threw a bucket of soapy or dirty water on the car and didn't rinse off. Had to take the car to get properly washed after I left the dealership. If giving a free car wash to customers at least wash the car. More

by Car Guy Verified Customer Verified Customer

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Oil change/ checkup Friendly, on time, reviewed with me before and after service call. Excellent! I would recommend the dealership in a big way, because of the service de Friendly, on time, reviewed with me before and after service call. Excellent! I would recommend the dealership in a big way, because of the service dept. More

by CHRISEWYCKOFF Verified Customer Verified Customer

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2012 Patriot rear bearings Big job was made better by the beautiful loaner, service, and professionals in the service department. Bought car elsewhere and it offered oil changes Big job was made better by the beautiful loaner, service, and professionals in the service department. Bought car elsewhere and it offered oil changes for life, but they never answered their phone; not the case at World. Luis and Daniela were awesome! More

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Courtesy and Professionalism at its best I always feel appreciated for patronizing this dealership. Danella is one of the several shinning stars I have encountered at the Service desk. Danell I always feel appreciated for patronizing this dealership. Danella is one of the several shinning stars I have encountered at the Service desk. Danella in particular greets you with a friendly warmth and recognition, as well as a good command of automotive knowledge. Always accommodating, and informative. I recently moved 45 miles away from this dealership which puts me approximately 10 miles from the next jeep dealership however I still travel to World Jeep. More

by jeep4dr Verified Customer Verified Customer

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Horrible service So done with this place don't come here!!! came for oil change part of the program that comes when you buy a car from here is the VIP Service first he So done with this place don't come here!!! came for oil change part of the program that comes when you buy a car from here is the VIP Service first he try's to say that I need to pay for a 28 point inspection and I need to pay for a tire rotation because I have 15367 ml then I inform him that I'm not even paying for the free oil change or any of the rest of listed below he tells me I don't really need it anyway 😠again I then inform him that it's part of the program that I'm sure I paid for somewhere in the coast of my jeep he rolls his eyes 👀 so now I ask how long it will be he says 1hr1/2 I then ask for a loner car to come back his response we don't have loners 😤 so someone please tell me how you can offer a service to people and 1. Lie about the customer having VIP Service and trying to make the costumer pay 2. Telling the customer you need a service and pay for it then the customer shows he doesn't pay for it tells me I don't need it 3.offer a loner car tell customer they don't have loner cars 4. This is the best one this is a jeep dealer and they don't have the socket to take off the lock lug for the wheel to rotate the tires so customer has go back in the shop have them lower my keeps so I can give them mine More

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Great job folks The paint bubbled up on the hood of my Dodge Grand Caravan. Dodge covered the paint issue under warranty completely hassle free. Daniela and Carmen we The paint bubbled up on the hood of my Dodge Grand Caravan. Dodge covered the paint issue under warranty completely hassle free. Daniela and Carmen were very cooperative and pleasant people. The entire transaction was handled very smoothly. Thanks. More

by RWGRANDCOLAS Verified Customer Verified Customer

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I'm satisfied with World Jeep. I bought a used Caravan and needed a new dealership when mine went out of business, I've been taking it to World Jeep for maintenance and the've been I bought a used Caravan and needed a new dealership when mine went out of business, I've been taking it to World Jeep for maintenance and the've been great. There shuttle service makes it easy for me. More

by X570 Verified Customer Verified Customer

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It was a great experience! I had trouble with the dealership that I bought my jeep at with getting a quality repair, and had a third party warranty. Was recommended to world jee I had trouble with the dealership that I bought my jeep at with getting a quality repair, and had a third party warranty. Was recommended to world jeep and was so thankful I was. Great service, great customer relations. I had no appointment and they took me in regardless. The repair ran a bit longer than expected and they made sure I had a vehicle to get by. Took care of everything with my warranty company. Just an over all great experience. More

by PAUL.J.KATZERJR Verified Customer Verified Customer

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Basic Oil Change Scheduling was easy and work was thorough, but waited awhile for work to be done on a basic oil change and 27 pt inspection. Price was a bit higher th Scheduling was easy and work was thorough, but waited awhile for work to be done on a basic oil change and 27 pt inspection. Price was a bit higher than my last visit for an oil change. More

by BSTRONG102 Verified Customer Verified Customer

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Quality service My experience with the customer service representatives was excellent. They were knowledgeable, professional, and pleasant. Also the service was perfo My experience with the customer service representatives was excellent. They were knowledgeable, professional, and pleasant. Also the service was performed in a timely manner.\My experience with the customer service representatives was excellent. They were knowledgeable, professional, and pleasant. Also the service was performed in a timely manner. More

by SNOWDOG4602 Verified Customer Verified Customer

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