Danielle Starkey

After I made an appointment, I received an email saying there was a recall on my car. I called immediately and the woman said it could be 2-4 hours for computer update, plus my oil leak appointment... so s there was a recall on my car. I called immediately and the woman said it could be 2-4 hours for computer update, plus my oil leak appointment... so she tried to get me a loaner. There was no answer from loaner dept and when I called back the man (Will) said that is not how it works, that you have to make appointment for loaner same time as appointment for computer update. So I couldn't get a loaner. Actually computer update was only 45 minutes, but the oil leak gasket needed to sit for a couple hours and Danielle was able to get me a loaner because I was already there for over 4 hours. I really appreciate her concern that she wanted to be sure the gasket sat for enough time, she was extremely helpful. Thanks More

by maasquito Verified Customer Verified Customer

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After I made an appointment, I received an email saying there was a recall on my car. I called immediately and the woman said it could be 2-4 hours for computer update, plus my oil leak appointment... so s there was a recall on my car. I called immediately and the woman said it could be 2-4 hours for computer update, plus my oil leak appointment... so she tried to get me a loaner. There was no answer from loaner dept and when I called back the man (Will) said that is not how it works, that you have to make appointment for loaner same time as appointment for computer update. So I couldn't get a loaner. Actually computer update was only 45 minutes, but the oil leak gasket needed to sit for a couple hours and Danielle was able to get me a loaner because I was already there for over 4 hours. I really appreciate her concern that she wanted to be sure the gasket sat for enough time, she was extremely helpful. Thanks More

by maasquito Verified Customer Verified Customer

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Wonderful, the first email didn't have time on it and I arrived early but they fit me in arrived early but they fit me in More

by maasquito Verified Customer Verified Customer

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After I made an appointment, I received an email saying there was a recall on my car. I called immediately and the woman said it could be 2-4 hours for computer update, plus my oil leak appointment... so s there was a recall on my car. I called immediately and the woman said it could be 2-4 hours for computer update, plus my oil leak appointment... so she tried to get me a loaner. There was no answer from loaner dept and when I called back the man (Will) said that is not how it works, that you have to make appointment for loaner same time as appointment for computer update. So I couldn't get a loaner. Actually computer update was only 45 minutes, but the oil leak gasket needed to sit for a couple hours and Danielle was able to get me a loaner because I was already there for over 4 hours. I really appreciate her concern that she wanted to be sure the gasket sat for enough time, she was extremely helpful. Thanks More

by maasquito Verified Customer Verified Customer

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good except for the follow up questions stop everything was good no no no no no no stop was good no no no no no no stop More

by Racuff0 Verified Customer Verified Customer

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Everyone was very helpful and professional. The waiting area was very clean and comfortable. The service was done in a reasonable time. The waiting area was very clean and comfortable. The service was done in a reasonable time. More

by burnett_c Verified Customer Verified Customer

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They made this experience extremely painless. Danielle was terrific and explaining everything. You should give her a raise. Danielle was terrific and explaining everything. You should give her a raise. More

by yoliewp Verified Customer Verified Customer

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I have dealt with this dealer for over 12 years & have always been pleased with the service received. always been pleased with the service received. More

by LPAIN52 Verified Customer Verified Customer

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They are always on time. Danielle is a pleasure. Always helpful. I love dealing with her. Never a problem with service. Danielle is a pleasure. Always helpful. I love dealing with her. Never a problem with service. More

by dunlaps626 Verified Customer Verified Customer

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Always good. Quick thorough Danielle is great. I'm always happy I get her to work with me. She is a joy. Quick thorough Danielle is great. I'm always happy I get her to work with me. She is a joy. More

by dunlaps626 Verified Customer Verified Customer

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