Danilo Aviles | Page 32

Everything went smoothly. Great car buying experience. Dan and Shaun were great to work with. Great car buying experience. Dan and Shaun were great to work with. More

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Gave me the monthly payment I wanted with a lower interest rate than a rival dealer interest rate than a rival dealer More

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The people there were honest and friendly and didn't try to play games with me. The car was immaculate and the deal was fair. They got me financing at a rate I could afford. Looking forward to buying my n to play games with me. The car was immaculate and the deal was fair. They got me financing at a rate I could afford. Looking forward to buying my next Toyota there, in about a quarter million miles. More

by Bezbol21 Verified Customer Verified Customer

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I cannot say enough good about Dan. He was not pushy . He was very knowledgeable and helpful in every way . With us being senior citizens and not great with technology , he explained He was not pushy . He was very knowledgeable and helpful in every way . With us being senior citizens and not great with technology , he explained everything slowly and with patience. He told us to come in anytime with questions and he would be happy to help us. More

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Everyone is very professional. All my questions or concerns were addressed. My salesman, Dan, kept me posted with regards to what new vehicles were coming in and allowing me to dec All my questions or concerns were addressed. My salesman, Dan, kept me posted with regards to what new vehicles were coming in and allowing me to decide what I want in my new car. I will tell everyone to go to Ken Ganley Toyota. More

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This was my first time dealing with this dealership, and it was a great experience. it was a great experience. More

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Dan wanted to upcharge the sticker price over $1000 and added made up fees to my total once deciding that a young woman wouldn't know better anyway. Once agreeing on the price and arriving for the test dri added made up fees to my total once deciding that a young woman wouldn't know better anyway. Once agreeing on the price and arriving for the test drive, Dan told me "I wouldn't need to know about the off-road bottoms over here, just ignore them" when discussing the functionality of my 4Runner TRD OFF-ROAD PRO. He was so unfamiliar with the vehicle he couldn't tell me how the heated steerling wheel work, went so far as saying it didn't have that! I asked him to check with his sales manager, he left and came back and said nope - no heated steering wheel. One google search showed me exactly how to turn it on. I asked for a recreation pass and specific license plate since they charged me for licensing and didn't let me opt out (purchased out of state) and when the license plate arrived it was not the one I asked for and didn't come with a recreation pass. Overall, disappointed at the clear stereotyping, the lack of familiarity with the $60k car I was buying, and disregard for my requests after paying for a service I was not allowed to opt out of. Would not recommend. More

by TORI.AIKEN Verified Customer Verified Customer

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Ken Ganley Toyota Pittsburgh made my car buying experience easy and stress free. Dan was exceptional and had everything ready when I got there. The finance manager John was great to work with. He w experience easy and stress free. Dan was exceptional and had everything ready when I got there. The finance manager John was great to work with. He was personable and a pleasure to work with. I would definitely recommend Ken Ganley Toyota to anyone looking to buy a car. More

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Courteous, professional and kind , patient and considerate , not a long wait and very knowledgeable of the vehicle considerate , not a long wait and very knowledgeable of the vehicle More

by Stevie Verified Customer Verified Customer

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Very pleasant experience at Ken Ganley Toyota, Danilo and John were very professional and I enjoyed working with them to find the vehicle I was searching for John were very professional and I enjoyed working with them to find the vehicle I was searching for More

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