Danni Lopez

I came in for a tire rotation and service checkup. The service department was efficient and texted me at the allotted time to pick up my car. The service department was efficient and texted me at the allotted time to pick up my car. More

by anne.jefferson Verified Customer Verified Customer

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Excellent customer service very quick on service very experienced staff and great waiting areas inside and out experienced staff and great waiting areas inside and out More

by STORMWOLF599 Verified Customer Verified Customer

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My vehicle was towed to this Nissan dealership on Monday morning at 8 a.m. and I called ahead to notify them it was on the way, yet no one contacted me all day. When I finally called, I was told they had “j morning at 8 a.m. and I called ahead to notify them it was on the way, yet no one contacted me all day. When I finally called, I was told they had “just found” my car parked by the dumpster and that it would not be looked at until Tuesday. On Tuesday I spoke with Allen, who said three mechanics were out sick but assured me my car was in the service area, a mechanic had been assigned, and diagnostics were happening, promising me a call back that afternoon which never came. On Wednesday, Allen was unavailable and Danni promised I would get an update that day, but again no call came. By Thursday, when I called again, the staff immediately knew who I was before I even identified myself, and Allen contradicted all his earlier statements by telling me my car was still outside untouched because of the way the tow truck left it. When I suggested arranging a reposition, I was told no, then told they were looking for a wheel to put on the car despite the fact that there is a spare tire in the trunk. The excuse that they could not access it “because of the car’s position” makes no sense since they have the keys. I have serviced two vehicles here before and received great communication, but this time I have experienced broken promises, no updates unless I chased them, and completely inconsistent stories. I feel disrespected, dismissed, and left without a vehicle for days due to negligence, and I cannot help but question whether I am being treated differently because I am a woman. This behavior is unprofessional, unacceptable, and needs to be addressed. More

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They did the service pretty fast and I enjoyed my free espresso in the lobby in the meantime. Nice job, and very friendly staff! espresso in the lobby in the meantime. Nice job, and very friendly staff! More

by ekhedive Verified Customer Verified Customer

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My service representative was outstanding, she is on top of her game! The cost of repairs was extremely high and took forever to get the harness! That is the reason for the four stars of her game! The cost of repairs was extremely high and took forever to get the harness! That is the reason for the four stars More

by KEVINC10 Verified Customer Verified Customer

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Love the convenience of being close to my home everyone was very professional and I really appreciate working with people like that was very professional and I really appreciate working with people like that More

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Greatest service department and staff there is in the state of Colorado and the most knowledgeable state of Colorado and the most knowledgeable More

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KNOWLEDGEABLE EMPLOYEES, HELPFULL AND SINCERE ABOUT MY CONCERNS. THE WRITE-UP PROCESS WAS SMOOTH AND COMPLETED IN A TIMELY MANNER. CONCERNS. THE WRITE-UP PROCESS WAS SMOOTH AND COMPLETED IN A TIMELY MANNER. More

by bboobboo55 Verified Customer Verified Customer

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