Danny Contreras

Teamwork & Support: Yes, the sales guys help each other out. We live 50-minute drive away and rushed to get to the dealership while the sun was still up to see the paint colors in the sunlight. We arrived out. We live 50-minute drive away and rushed to get to the dealership while the sun was still up to see the paint colors in the sunlight. We arrived with about 10 minutes of direct sunlight left. The cars we wanted to see were already in the shadows and the long shadows covered most of the lot. Danny and another salesman hurried off to get each of the cars we were comparing. They drove them over to the last section of the lot that still had sunlight. They got them side by side facing front for 2 minutes and then they moved them to face backwards. The wife now felt comfortable and made her decision on Outback vs. Forester, White vs. Green, and we went off to the office to finalize the sale. Thank you, Danny Contreras, for the great service and catering to our requests. Connor McCown in Finance was marvelous. I've never had such fun in a finance office before. He was so knowledgeable and had great insights and recommendation but was never pushy. In the end he made some up-sells and I hope he gets a nice commission from them. I spent 4 years as an undercover Customer Service tester. I figured I should go to the sales manager and give my feedback. If the experience was not up to par, I would complain. I should also be equally willing to go sing their praises when my expectations are exceeded. My experience with Ryan Alger was just as good as the other team members. He was very interested in my experience, my insights, and my history. He was very pleased to hear how his team had performed, said he would pass along the compliments I paid them. I came away with a great feeling that the sales manager was leading from the top, and what he was doing was definitely working well. My compliments to him and his team. More

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