Danny Wright | Page 5

Every time I have to bring my vehicle to the dealership for something everyone is always happy, in a good mood and very helpful. for something everyone is always happy, in a good mood and very helpful. More

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The service was great and very helpful and very nice and the wait was very comfortable the wait was very comfortable More

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Service department is top notch. No high pressure up selling. I would definitely recommend this dealership No high pressure up selling. I would definitely recommend this dealership More

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Great ppl and easy to work with they go above and beyond to help customers to help customers More

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My service writer was outstanding. Great communication and attention to detail. Just great from the beginning to the end. Will come back for future services. Great communication and attention to detail. Just great from the beginning to the end. Will come back for future services. More

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First rate experience. When we encountered a small issue, the service director, Danny, took charge and provided outstanding support and results. When we encountered a small issue, the service director, Danny, took charge and provided outstanding support and results. More

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The owner of this dealership has elimated the rewards system and has implemented a 3% fee when paving for a card. But who carries around $300 in cash and take the risk of being robbed? When was the las system and has implemented a 3% fee when paving for a card. But who carries around $300 in cash and take the risk of being robbed? When was the last time you were asked to write a check. Having worked in bankibg, I know that if a customer is keeping suffient money in a bank that some fees are waived. So this amounts to being greedy, especially when a dealership does not offer loaner vehicles More

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Terrible Customer Service Miguel Castellon. I had an appointment at 9;15 and I went at 8:30 and left at 9:45 without any service done. when talked to Miguel I found him not professional and n I had an appointment at 9;15 and I went at 8:30 and left at 9:45 without any service done. when talked to Miguel I found him not professional and not easy to talk to or get information nor did he organize any appointments right to avoid car crowds or wasting customer time. he is missing customer service etiquette and is not professional enough to represent Fortbend KIA . I am very disappointed and I told him in front of the staff that I would keep reporting him everywhere until we have the right people back to continue using the same facility More

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I always appreciate how professional the service always is. I also appreciate the communication regarding my vehicle and how prompt it always is. Thank you all so much. is. I also appreciate the communication regarding my vehicle and how prompt it always is. Thank you all so much. More

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The process of buying the vehicle from start to finish was very smooth. Everyone was very nice and knowledgeable. Thank you Enrique, Chance and Debbie for excellent customer service and working so hard to was very smooth. Everyone was very nice and knowledgeable. Thank you Enrique, Chance and Debbie for excellent customer service and working so hard to get us the best deal. More

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