Dara Sok
Dara Sok at Volvo Cars Marin

Dara Sok

Sales Client Advisor

Volvo Cars Marin

619 Francisco Blvd E
San Rafael, CA 94901

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2 Reviews

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2 Reviews of Dara Sok

August 02, 2025

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I purchased a 2017 Volvo wagon with 72,000 miles from Volvo Marin for $29,000—and so far, my experience has been mixed. The sales process with Dara was smooth, and he asked me to leave a review. I plan t More

by Maria S.
Sales Price Transparency
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Finance Experience
Recommend Dealer
No

Other Employees Tagged: Diana Kennedy

Aug 04, 2025

Volvo Cars Marin responded

Maria, Thank you for your feedback. We’d like to clarify a few points: In no way was Diana unprofessional with you, and we take any accusations of sexism seriously, which was not the case here. Regarding the vehicle, not all used cars come with a second key, and it was never promised in this sale. The only item explicitly promised in the documents was a luggage cover, which was provided. Additionally, all of our phone calls are recorded for training and quality purposes, so we have a record of the conversation. We aim to maintain transparency and professionalism in all our interactions and appreciate your unders...

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Aug 04, 2025

Maria S. responded

I was not informed our call was recorded...I'd like a digital copy sent to me for my records. It's not instrumental in business to arm wrestle with a customer rather than provide a solution. It's coming from ego. I asked Dara for a second key during the sale in April, he said he would look into it and didn't get back to me. I kept following up and finally had the distasteful convo with you, Diana on August 2nd. Why not take care of customers? Cargo covers and keys are important, I wanted the car I bought to have these items included. I paid and financed with Volvo! Again, if it cuts into your profits, give a discount towards ...

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July 17, 2024

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Dara Sok was a joy to work with! Excellent in explaining all the fine details of the contract and breaking down what’s involved in pricing. He worked very hard to make sure we were c More

by vwcroworks
Recommend Dealer
Yes

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