Daren Schaffert

Really disappointed with my service here. I feel like they saw someone with money and took advantage. I asked for a specific color and had the messages to prove it. And picked up the car at I feel like they saw someone with money and took advantage. I asked for a specific color and had the messages to prove it. And picked up the car at night where I could see the incorrect color was ordered. Pablo and the dealership have not offered any solutions but instead wiped their hands clean and said the deal is done. Under Colorado Uniform Commercial Code C.R.S. 4-2-601 et seq. A buyer is entitled to goods that conform to the agreed specifications. I was mislead into purchases a car I did not order. When spending such a large sum you would thing there would be a bit more customer service and care for mistakes made by the dealership. More

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Pablo misrepresented the vehicle color, finalized the sale without disclosure, and then failed to respond to my concerns. He even texted me that there is ‘zero difference’ between the 2025 and 2026 model sale without disclosure, and then failed to respond to my concerns. He even texted me that there is ‘zero difference’ between the 2025 and 2026 models, despite knowing Cadillac never offered the color I requested on the 2025 model. He allowed me to believe I was receiving a configuration that literally did not exist, and disclosed nothing until after the paperwork locked me in — a fraudulent omission. More

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The whole team did a great job. Easy to understand quoting process and easy turn key delivery. Easy to understand quoting process and easy turn key delivery. More

by jgaietto Verified Customer Verified Customer

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Great to work with! The whole process was quick and easy and the car was delivered perfectly detailed. The whole process was quick and easy and the car was delivered perfectly detailed. More

by natalie.nove Verified Customer Verified Customer

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Fantastic Foundation Dealerships! My absolutely perfect Cadillac Sales, Finance, and Delivery experience was followed by an absolutely perfect Service experience, two weeks later. My absolutely perfect Cadillac Sales, Finance, and Delivery experience was followed by an absolutely perfect Service experience, two weeks later. More

by JOHNNY.MACK310 Verified Customer Verified Customer

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Well they really treat me really good I appreciate all the information that I needed they answered all my questions. the information that I needed they answered all my questions. More

by rsalamanca531921 Verified Customer Verified Customer

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Great customer service from everyone very knowledgeable! The process was really hassel free. Will be back! The process was really hassel free. Will be back! More

by NIETO1522 Verified Customer Verified Customer

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Everyone was super friendly and helpful! Loved working with Pablo, he helped with every question I had and was super patient & understanding. Great experience & love my car! Loved working with Pablo, he helped with every question I had and was super patient & understanding. Great experience & love my car! More

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Excellent customer service. They are timely and knowledgeable and kind everytime I have to go there. They are timely and knowledgeable and kind everytime I have to go there. More

by christieashayler Verified Customer Verified Customer

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Salespeople were amazing. The experience was great from start to finish, except for the financial part. I was shocked to find that they ran my credit 3 separate times for my v The experience was great from start to finish, except for the financial part. I was shocked to find that they ran my credit 3 separate times for my vehicle purchase. To date, my smcredit score is still damaged due to the 3 hard inquires. I should have been notified that this would happen, as I was only expecting 1 hard inquiry. Also I would have liked a printed copy of my extended warranty paperwork so I know what exactly is covered. More

by Cadillac Lyriq Owner Verified Customer Verified Customer

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