Daren Schaffert

Amazing how I can walk away from being scared to invest in an electric vehicle to be excited about my decision from going from a raptor to a vistiq. Pablo and Daren did everything they could to help me und in an electric vehicle to be excited about my decision from going from a raptor to a vistiq. Pablo and Daren did everything they could to help me understand the benefits and were very patient with my questions. Usually I start the process by filling out an online form figuring out that someone will call me chomping on the bit to get a sale. Big turn off. This wasn’t the case. The woman from Chevy called me and asked me what I was interested in and she then forwarded the request to Cadillac. I was upfront that one of the things I hated about the experience is the pressure from finance to add all the extra programs to the sale. This wasn’t not my experience , Ryan was polite and respectful and when I pushed back on LoJack he indicated that it was on all cars and then told me how it works which made me happy. He also said he was in the business of making people happy not to pressure them. Pablo took time on his day off to answer texts and forward information to Daren about my progress. Daren also did everything he could to see about getting me the most for my trade and best interest rates. I’m also happy about the sales guidance in understanding the difference between the trim packages from sport, premium, and up. Pablo did an excellent job explaining the benefits of each package! The showroom was modern and pristine and the coffee was best I’ve had. The woman in reception, sorry I forgot her name she has kids and was kind to take time to talk to me while I was waiting. I was invited to come back anytime to hang out and have a coffee! I feel like not only I have a great car but made some new friends. Thanks to all!! Oh one more thing I felt that he took his time to explain the technology and answer all my questions upon delivery day sitting with me going over all. He even assisted me in selecting the right GM charger and adaptor. And still answers questions that I may have . I was told that I may have a list of questions and I should feel comfortable coming in. Also I needed to get my tires topped off and service didn’t say a thing they just said yes . Not like welll…. I don’t see you have an appointment. Impressive customer service, knowledge, and hospitality! More

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Great Experience. Thank you to Bill and Jeromey. Appreciate the opportunity to work with them. Thank you. I could live without this 15- word minimum comment section. Thank you to Bill and Jeromey. Appreciate the opportunity to work with them. Thank you. I could live without this 15- word minimum comment section. More

by MARTY.NOLAND Verified Customer Verified Customer

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I recently purchased a new Cadillac Escalade from Foundation Cadillac, and I couldn't be happier with the entire experience! Gael was absolutely the best salesman I've ever dealt with. He was incred Foundation Cadillac, and I couldn't be happier with the entire experience! Gael was absolutely the best salesman I've ever dealt with. He was incredibly knowledgeable about the Escalade and took the time to answer all my questions. Even after the sale, Gael continued to impress. He followed up to ensure I was satisfied with my purchase and offered assistance with any questions I had. I will definitely be a life long customer of Gael's and Foundation Cadillac! More

by Cori Suarez Verified Customer Verified Customer

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Service was great! I was in and out in less than an hour. Thank you. I was in and out in less than an hour. Thank you. More

by jmvasq3335 Verified Customer Verified Customer

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Doesn't matter if I'm in the service dept or on the salesfloor, I have received outstanding service from outstanding people!! salesfloor, I have received outstanding service from outstanding people!! More

by ken.king.5594 Verified Customer Verified Customer

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I bought a car -- I didn't use the service center. The purchase process was well done. Excellent service from Bill and Jeremy. The purchase process was well done. Excellent service from Bill and Jeremy. More

by MARTY.NOLAND Verified Customer Verified Customer

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We loved working with Pablo at Foundation Cadillac. The best service and went above and beyond for me getting my new Cadillac for my birthday! Thanks so much for making my day and my gift perfect! The best service and went above and beyond for me getting my new Cadillac for my birthday! Thanks so much for making my day and my gift perfect! More

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Pablo and Daren were wonderful to work with. They made the transaction seamless and we felt they made a good offer for our trade in They made the transaction seamless and we felt they made a good offer for our trade in More

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The service department here has always been really fast, I'm always asked if I want a complimentary wash, and really transparent about any questions I have. I'm always asked if I want a complimentary wash, and really transparent about any questions I have. More

by christophermoody1990 Verified Customer Verified Customer

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The staff is friendly, pricing is very reasonable, and they work fast. They even washed my car! they work fast. They even washed my car! More

by alpert.kevin Verified Customer Verified Customer

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