Darius Craig

I traded my vehicle to Freedom Chevrolet Buick GMC two months ago, and they still haven't paid off my trade-in loan as agreed. This negligence has resulted in collection calls from my lender and damage to months ago, and they still haven't paid off my trade-in loan as agreed. This negligence has resulted in collection calls from my lender and damage to my credit score. My attempts to resolve this issue have been met with indifference. Phone calls to the dealership go nowhere - I'm repeatedly promised callbacks that never happen. When I visited in person, I was initially asked to wait 10 minutes, only to be completely forgotten. Upon following up at their office, I was rudely told they were busy with "other customers" and threatened that they wouldn't help me at all unless I went back to the waiting area. It's been two full months, my loan is now delinquent, and I have no idea when or if they plan to fulfill their obligation to pay off my trade-in. Their unprofessional conduct and failure to honor our agreement is completely unacceptable. I would strongly caution anyone considering doing business with this dealership. More

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Horrible service don’t recommend we bought a GMC from here and they didn’t want to fix the AC here and they didn’t want to fix the AC More

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