Darlene Pulling

Dominick Barksdale was my sales rep and he did a superb job of representing both the dealership and my family. Dominick drove the car to my house to show me color and equipment and that was a surprise - de job of representing both the dealership and my family. Dominick drove the car to my house to show me color and equipment and that was a surprise - definitely a plus. Dominick is articulate, friendly, knowledgeable and thoroughly professional. The dealership is a delight to spend time in and very clean and pleasant. We. Turned down other dealerships and car makes to be with Keith Pierson - the atmosphere is very even and all employees are on the lookout for ways to keep customers smiling, hydrated, aware of what is being done on their behalf and satisfied with service. More

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Excellent customer service. The best sales rep Joe Ruiz. Ignacio was a really good person too to complete our business. The best sales rep Joe Ruiz. Ignacio was a really good person too to complete our business. More

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Robin was easy to work with! He was very knowledgeable about setting everything up on my new car!! He was very knowledgeable about setting everything up on my new car!! More

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Outstanding experience! Rod Thomas is an outstanding Sales Associate … professional., knowledgeable, respectful of my busy schedule, and delivered exactly what I wanted at Rod Thomas is an outstanding Sales Associate … professional., knowledgeable, respectful of my busy schedule, and delivered exactly what I wanted at a fair price. Rachelle, Robin and the rest of the team were extremely helpful as well! More

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Kylen Jackson and Javaughn Felder were both amazing and very helpful. Keith Pierson Toyota the make the process very easy . Excellent service !! very helpful. Keith Pierson Toyota the make the process very easy . Excellent service !! More

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I WAS ALMOST ARRESTED! !!! I was LIED to before I purchased my 2026 Corolla. I was treated really good by the salesman and his manager. After I signed. I found out through t !!! I was LIED to before I purchased my 2026 Corolla. I was treated really good by the salesman and his manager. After I signed. I found out through the the service advisor that they just told me what I wanted to hear. Neither the salesman nor the manager wanted to speak with me. They referred me to Jonathan. He raised his voice and yelled at me. Turns out that Keith Pierson's employees are permitted to lie in order to make a sale. As I was walking out, I spoke loudly about my disapproval and disappointment with this dealership. Jonathan followed me out and threatened that I will be arrested for TRESPASSING! I can NOT go back to Keith Pierson for service; for fear that I could be ARRESTED. I know if I expressed my approval loudly as I left the showroom; I would not have threatened More

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I preordered with Gilbert and sealed the deal with K’yen. Both were very kind and patient and worked very hard to make sure I was a satisfied customer. I’m very happy with my new Grand Highlander Hybrid. Eve Both were very kind and patient and worked very hard to make sure I was a satisfied customer. I’m very happy with my new Grand Highlander Hybrid. Everyone I encountered from the sales manager to the finance department were excellent. More

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David Pope did a fantastic job. in his sales position at Keith Pierson Toyota. He also did a fine job on getting on board with all the bells and whistles. in his sales position at Keith Pierson Toyota. He also did a fine job on getting on board with all the bells and whistles. More

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Doc and the whole team were great. They simplified things. I always dread going to a dealership to buy a car but they made the experience a pleasant one. They simplified things. I always dread going to a dealership to buy a car but they made the experience a pleasant one. More

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Keith Pierson in Jacksonville is where you want to go for a new Toyota purchase. Rod Hennessey, Dave Pope and Chris Jordan (The financial officer) form the best team I have encountered in my 30 year career a new Toyota purchase. Rod Hennessey, Dave Pope and Chris Jordan (The financial officer) form the best team I have encountered in my 30 year career of buying Toyotas. Even though I was exactly specific as to what car I wanted, they ordered it for me and took the risk that I would buy it elsewhere. Both salesmen, Dave Pope and Rod Hennessey were informative, patient and completely honest in their disclosures. In contrast to other Toyota dealerships, Chris Jordan did not push one inch into buying extra features that I did not want. Excellent trade in price for my trade in. I will never even consider buying a car for my family other than from Keith Pierson. Ask for Dave or Rod and Chris Jordan. More

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