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Darlyn Davis
597 Reviews
Dealership Experience
6 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
Specialties & Trainings
Kia Certified
597 Reviews
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597 Reviews of Darlyn Davis
Verified Customer
August 21, 2024
JESSICA and ADREAN are GOD AWFUL PEOPLE. I've been calling them for days and no one picks up or even return your calls. I came in on a Tuesday for a check engine light was charged a $200 di I've been calling them for days and no one picks up or even return your calls. I came in on a Tuesday for a check engine light was charged a $200 diagnostics fee and by Thursday, the check engine light came back on. ADREAN had the nerve to tell me I would have to pay another diagnostics fee. I said for what, the car was just serviced he said if there is another problem, they would have to charge me. I called both him and Jessica and discuss the situation and I am still waiting on a call from two weeks ago. The only person worth going there for is Darlyn or JeanCarlo. Darlyn is the sweetest person at the service center even when she's delivering bad news. She respects your time and understands where the consumer is coming from. The lack of professionalism from Jessica and Adrean is INSANE. I understand you don't want to deal with an angry customer but not returning someone's call and just ignoring them is just disrespectful and RUDE. Also, this isn't my first problem with Adrean, I asked him for a DIRECT NUMBER because I needed to pick up my car another day KIA serviced it and he tells me to call the general number and someone would pick and what happens........... NO ONE PICKS UP THE PHONE OF COURSE. I had to take an uber home, an uber to work and an uber to the yonkers kia service department. Again, if you have to go to yonkers kia only deal with Darlyn or JeanCarlo. Jessica and Adrean are not professional at all. I hope someone treats them, the way they treated me with their customer service skills and see how they like it!!! If it weren't for me getting a new engine, I would never deal with them again. More
by Ms. Brown
Other Employees Tagged: Jessica, Effrain
August 21, 2024
I think the dealership is good, but there’s always room for improvement. They need more people like Darlyn. She’s always helpful and knowledgeable about your vehicle. for improvement. They need more people like Darlyn. She’s always helpful and knowledgeable about your vehicle. More
by larroyo522
August 18, 2024
Went to my first service for a recall and the staff was friendly and checked me in quickly. They addressed the recall in a timely manner and had my telluride within a couple of hours. The facility is very friendly and checked me in quickly. They addressed the recall in a timely manner and had my telluride within a couple of hours. The facility is very clean and waiting room is large and roomy. More
by brooklynbud
May 16, 2024
The wait time is horrible. They tell two hours and they take four. I took just for a safety inspection and it took them 4 hours?! This is unfair. They need a better process. They tell two hours and they take four. I took just for a safety inspection and it took them 4 hours?! This is unfair. They need a better process. More
by CJFLORES347
Other Employees Tagged: Efrain Barcos
