Darren Keller
Darren Keller at Bob Penkhus Mazda at Powers

Darren Keller | Page 2

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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44 Reviews
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44 Reviews

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44 Reviews of Darren Keller

November 23, 2023

Dealership Rating
Employee Rating

Darren was warm, receptive, answered all my questions and made my CX-5's service experience wonderful! More

by LAURA.SCIGLIANO
Recommend Dealer
Yes

Other Employees Tagged: Darren Keller

Nov 23, 2023

LAURA.SCIGLIANO responded

Top notch experience!

November 23, 2023

Dealership Rating
Employee Rating

Great service, videos showed what was being done to the car and summarized the overall performance of the car very well. More

by LPREUHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Bob Penkhus Mazda at Powers responded

We're so glad to hear you enjoyed the inspection video! Please let us know if we can help you with anything in the future!

November 21, 2023

Dealership Rating
Employee Rating

Darren was awesome and got both my vehicles done in a timely manner Darren kept us informed throughout the process which was awesome More

by ERIC.FLYNN73
Recommend Dealer
Yes

Other Employees Tagged: Darren Keller

Nov 22, 2023

Bob Penkhus Mazda at Powers responded

Eric, thank you for trusting us with your vehicles! We're glad you enjoyed your visit with Darren.

November 16, 2023

Dealership Rating
Employee Rating

I have bought two cars here and have them serviced the people are friendly and helpful. They get the job done on time. Goid job service department More

by SHERRYOSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Leonard

Nov 17, 2023

Bob Penkhus Mazda at Powers responded

We appreciate it, Sherry! Thank you for trusting us with your vehicle, and we hope to have the opportunity to help you again in the future!

November 15, 2023

Dealership Rating
Employee Rating

Very organized, unlike some of the other dealers in town. Good customer service with nice smiling faces. More

by Kendrapro
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Bob Penkhus Mazda at Powers responded

Kendra, thank you for the five-star review! It was our pleasure to serve you, and we hope to see you again in the future!

November 15, 2023

Dealership Rating
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Provided great service. ensured our buying experience was smooth and as stress free as possible. More

by SOONERWXMAN1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Leonard, Seth Confer

Nov 15, 2023

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We know it can be a stressful experience, and we're so glad to hear that you had a smooth one!

November 14, 2023

Dealership Rating
Employee Rating

Amazing service and customer service. They are always so kind and do a great job listening to my requests and being respectful More

by T.BOURQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Leonard, Seth Confer

Nov 15, 2023

Bob Penkhus Mazda at Powers responded

Thank you so much for the five-star review! We appreciate you!

November 14, 2023

Dealership Rating
Employee Rating

I have gone here for oil changes for several years. This past experience was my first negative one. I dropped my car off and got an Uber home quickly, so that was great. I got my video through text and More

by HSCOTT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 15, 2023

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

November 11, 2023

Dealership Rating
Employee Rating

Darren Keller was very kind and helpful. I felt like I built a great rapport with him over there telephone and that continued when I met him in person. I'm very happy with my service. Thank More

by 74karmenghia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Bob Penkhus Mazda at Powers responded

We're so happy to hear that you enjoyed your phone call and visit with Darren. Thank you for the five-star review, and we hope to see you again soon.

November 09, 2023

Dealership Rating
Employee Rating

They were friendly and very informative information they were able to help me make a good decision More

by SAN.MON.KEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your Mazda! We're elated to hear you had such a positive experience. We hope to see you again in the future.

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