Darryl Jones | Page 2

Service department should be more proactive at informing a client status updates an a part when the vehicle is down and waiting for a year. Please refer to my 2014 Chevy and a transmission control module in a client status updates an a part when the vehicle is down and waiting for a year. Please refer to my 2014 Chevy and a transmission control module in your service records. I shouldn’t have had to reach out every couple of months and feel like I was forgotten. Regular communication would have put me at ease and insure I wasn’t forgotten about. Even if there was no updates, a phone call or text initiated by your team (instead of by me) every couple of weeks would have gone a long way. More

by rhondaguethe Verified Customer Verified Customer

Helpful 4

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Quick, easy, NON AGRESSIVE! Most dealerships don't have this sort of experience when going through the car buying process. But Morgen and Darryl found what I needed, held the Most dealerships don't have this sort of experience when going through the car buying process. But Morgen and Darryl found what I needed, held the car for me while I got my finances in order, and got me in and out without issue. Will definitely come back for future vehicle purchases. More

Helpful 4

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We walked in an asked for Darryl Jones. He sold us our last car as well! Great guy! No pressure, very professional, and very helpful! We couldn't ask for it to go any smoother! Look him up! He sold us our last car as well! Great guy! No pressure, very professional, and very helpful! We couldn't ask for it to go any smoother! Look him up! More

Helpful 1

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We felt that they were personable and listened well. They answered all our questions and solved some problems that came up. They even fixed a problem on the vehicle and replaced some items they weren’t They answered all our questions and solved some problems that came up. They even fixed a problem on the vehicle and replaced some items they weren’t required to just to make sure we were happy with the deal. Overall we were very satisfied. More

by G Lindell Verified Customer Verified Customer

Helpful 3

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MY experience they are professional sales team and friendly and they had best deals prices and all truck,car are clean title good mileage no smelling bad also they give customers time to choose what c friendly and they had best deals prices and all truck,car are clean title good mileage no smelling bad also they give customers time to choose what customers like to purchase More

by Obadiah njoroge Verified Customer Verified Customer

Helpful 4

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Good group of guys to work with very knowledgeable and helpful also the parts department helped with a lot of questions helpful also the parts department helped with a lot of questions More

by chatshome Verified Customer Verified Customer

Helpful 3

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Everyone in the service department is genuinely nice and professional. I would definitely recommend Northwest Chevrolet of Bellingham. professional. I would definitely recommend Northwest Chevrolet of Bellingham. More

by k1957h Verified Customer Verified Customer

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My experience was very fair. Everyone I worked with shot me as “straight” as I could expect for a dealership. While they are obviously still trying to sell a car (I’ve done enoug Everyone I worked with shot me as “straight” as I could expect for a dealership. While they are obviously still trying to sell a car (I’ve done enough sales training to understand when they’re being “salesy”) it was very nice to break down with them on a personal level and actually feel like I was having a human experience in purchasing a vehicle. They told me when they were obligated to tell me about certain programs even when they know I wouldn’t purchase them. It felt much more low pressure than any other dealership experience I’ve had. More

by nathan.sham Verified Customer Verified Customer

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I thought the service was very professional and friendly. The inventory was great, we appreciated that there was a lot of cars to choose from. The inventory was great, we appreciated that there was a lot of cars to choose from. More

by Brian Verified Customer Verified Customer

Helpful 1

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Easy Quick Did what they said Kind Respectful Great vehicle I am out of words vehicle I am out of words More

by steves17 Verified Customer Verified Customer

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