Dave Donchantz

Beyer Subaru of Alexandria responded

Robert, thank you for taking the time to share your feedback. We understand your concerns regarding appointment expectations and the time estimate provided during your visit. State inspections must be performed by a licensed inspector, and inspection scheduling can sometimes be affected by vehicle volume, staffing availability, and vehicles already in process at the time of arrival. We appreciate your patience as we review the details surrounding your appointment and your previous service experiences. A member of our management team will be reaching out to you soon to discuss the matter further and gain a better understanding of your concerns. Thank you again for your feedback and for your past business with Beyer Subaru Alexandria. -The Management Team

Beyer Subaru of Alexandria responded

Deidre, we really appreciate you taking the time to leave such a positive review! It’s fantastic to hear that Burka, the manager, and Gabby in finance made your purchase smooth, enjoyable, and tailored to your budget. Your experience reflects the level of service we aim to provide every customer, and we would be glad to welcome you back anytime. -Josh Cochran, General Manager

Beyer Subaru of Alexandria responded

Thank you for sharing such a thoughtful review! We’re so glad Jonathan and Pablo were there to help and make you feel supported with your Subaru — that’s exactly the kind of care we want every guest to experience. We truly appreciate your trust and look forward to taking great care of you whenever you visit. Thank you for choosing us! -Josh Cochran, General Manager

Beyer Subaru of Alexandria responded

Thank you for the wonderful review! We’re grateful for the trust you and your family place in us and love hearing that your experiences have consistently been positive. We’ll always be here to keep you confidently on the road! -Josh Cochran, General Manager

Beyer Subaru of Alexandria responded

Thank you for sharing your experience with us, Clint. It’s great to hear that your visit went smoothly and that our team delivered the courteous, timely service you’ve come to expect. We truly appreciate your continued trust in our service department and are grateful to have you as part of the Beyer Subaru family. -Josh Cochran, General Manager

Beyer Subaru of Alexandria responded

Thank you, Daniel, for sharing your feedback with us. We’re glad to hear our service team consistently identifies and addresses your vehicle’s needs efficiently and at a fair value. We truly appreciate your trust and look forward to continuing to support you. -Josh Cochran, General Manager

Beyer Subaru of Alexandria responded

Thank you, AD! We’re so glad to hear that our team continues to deliver the fast, thorough, and professional service you expect. Your kind words and trust mean so much to us — it’s an honor to be your go-to dealership. We truly appreciate your loyalty and look forward to continuing to provide outstanding service for you and your Subaru! -Josh Cochran, General Manager

Beyer Subaru of Alexandria responded

Thank you, Amanjake! We’re thrilled to hear that Sandie went above and beyond to make your visit such a great experience. Her dedication to clear communication and genuine care truly represents the Beyer Subaru standard. We appreciate your kind words and look forward to welcoming you back for your next service! -Josh Cochran, General Manager

Beyer Subaru of Alexandria responded

Thank you so much for taking the time to share your feedback! We’re glad to know you consistently receive excellent service and that our team ensured you were comfortable while your vehicle was being serviced. We appreciate your patience with the extended time and are happy our courtesy transportation made things easier. We truly value your continued trust and look forward to serving you again on your next visit! -Josh Cochran, General Manager

Beyer Subaru of Alexandria responded

Thank you so much for your kind words! We’re thrilled to hear how much you love your Forester and that our service team continues to make your visits a great experience. It’s wonderful to have you as part of the Beyer Subaru family — we truly appreciate your loyalty and support! -Josh Cochran, General Manager