Dave Lehman | Page 5

Great experience. Dave was awesome throughout the whole experience. He responded quickly to every email and question. He went above and beyond to make sure it was a smo Dave was awesome throughout the whole experience. He responded quickly to every email and question. He went above and beyond to make sure it was a smooth and hassle-free experience and even helped with questions after the purchase. I would instantly recommend him to any friends or family interested in purchasing a Subaru. More

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Perfect car. Perfect sale. I had been hunting for a 2019 White Crystal Pearl WRX STI Limited for a little over a month. I had talked to a lot of dealerships and I knew the price I had been hunting for a 2019 White Crystal Pearl WRX STI Limited for a little over a month. I had talked to a lot of dealerships and I knew the price I was looking to pay. On Friday night around 7:40PM (they close at 9:00), I gave Wilde Subaru a call to talk about the White STI Limited they had on their lot. I spoke with Nick for a while and told him the price I wanted. He said he would check with his manager and get back to me by 8:00. He called back right at 8:00 and gave me an even better price than I had expected. There were a lot of moving parts of the deal, including my trade in that hadn't been seen as well as the fact that Wilde was more than 460 miles away. I told him "If the number is different when I get there, I will walk away." He said, "Don't worry, it will be the same number. I promise!" I put down $1,000.00 deposit to hold the car and went to sleep. I woke up at around 1:45AM and was on the road by 2:10 to ensure that I'd arrive early. I made better time than expected so I ended up arriving at the dealership a shade before 8:00 (sales team officially starts at 9:00). I puttered around the lot for a bit, but finally went inside to look around. Immediately when I entered, I was warmly greeted by the receptionist. Shortly after, Franco (a friendly Sales Manager) came out of his office to introduce himself and ask how he could help me. I explained to him my situation and he said he had heard about it and that he could help. I am sure that he had other things going on, but I appreciate that he took care of me and made me a priority. He went and pulled the car up to the closer parking so that it could warm up and be inspected. After he moved the car, he introduced me to Dave Lehman, who would help finalize the sale while we were waiting for Nick. (We later learned that Nick had been injured while slipping on some ice on his way to work. He was thankfully okay, but we were almost done with the sale before he made it in. His absence from the majority of this review is not a reflection on him as an employee). At this time, I also met Courtney Hutsen, who was helpful, energetic, and friendly. He helped verify some information on the car that I was going to trade in toward the STI and he also verified that the number Nick promised me last night would be the same number today (barring some huge, unforeseen issue with the trade-in, which I understood). I also filled out a credit application. Dave was warm, knowledgeable, and just a great conversationalist. He walked through details upon details without missing a beat and whenever I had a question or even as much as had a quizzical look, he would make sure that we were on the same page before continuing. As I was working with Dave, I was introduced to Josh Strickling, who needed to confirm a few things on my credit application. After a few more steps with Dave, I went to Josh's office to walk through all of the fun financial paperwork. My time with Josh was enjoyable. He was friendly, honest, and straightforward. He walked me through every single piece of paperwork. When I declined the majority of the optional add-ons such as extended factory warranty, he did not push me to change my answer, which I greatly appreciated. My experience him with him was easily one of the most painless financial phases of buying a new car that I had ever experienced. Since I was an out-of-state purchaser, there were a few issues that he had to run by his managers for approval before we could proceed. His visits to the managers were brief, so it did not detract from the experience. The highlight of this was that the number I was told the night before did indeed end up being the number that I signed. After finishing up with Josh, I went back to the main sales floor area to finalize everything with Dave. At this point, the place was absolutely packed and Dave was helping another customer very quickly. As I was waiting for Dave, Franco came back over to check that everything was meeting my expectations. I thanked him and assured him that it had been a great experience so far. Shortly thereafter, Dave came and got me and we went over the last few stages before moving to the actual car. Once outside, Dave walked me through every facet of the vehicle. Even though I know he doesn't drive an STI, it certainly seemed like he had one in his garage. He had an intimate knowledge of all of the features of the vehicle and gladly illustrated anything I wanted to see. Since I was trading in a 2016 WRX (which shares a lot of similar interior components as a 2019 STI), we did not have to spend a ton of time with this step. Finally, we put my trade in next to the new car and began transferring all of my personal effects into the new car. Dave helped with this step (which probably took me far longer than the average customer) and even ran inside at one point to bring me some free Subaru goodies (thermos, keychain, and multipurpose tool). Dylan, whom I had met earlier while waiting in the salesroom, came back outside to wish me well. We chatted for a bit as I transferred the last few items. Dave and Dylan helped me do one final check of the trade in. I shook hands with both of them and Dave drove the trade in away. I thanked Dylan again, got in my new car, and drove away. My experience at Wilde Subaru was excellent. Everyone that I met was friendly and made sure that my expectations were being met. Questions that I asked were answered not evaded. The price was where I wanted it to be. The whole process was smooth and painless. It was a wild 24 hours which saw me driving over 940 miles, but I am now the proud owner of a brand new 2019 White Crystal Pearl WRX STI Limited and I could not be happier! Thanks to Wilde Subaru for a great experience!!!!!!! More

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A happy experience everything went smooth Everybody was very helpful buying my car and they had a lot of patience especially David and Steve David was very helpful And patient showing me how Everybody was very helpful buying my car and they had a lot of patience especially David and Steve David was very helpful And patient showing me how to work the buttons on my new car t and patient showing me how to work the buttons on my new car. More

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Great Experience Our experience from the start was very easy going, no pressure and very informative. Dave Lehman was very informative in getting the car we were looki Our experience from the start was very easy going, no pressure and very informative. Dave Lehman was very informative in getting the car we were looking for and making the experience a fun adventure, Keely from service was wonderful and exhibited a lot of energy and excitement for us while describing our cars features, and Rhonda was very non-pressured and efficient during our process of our purchase. We highly recommend Wilde Subaru and will look forward to working with them with our next vehicle purchase. More

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Excellant attentive personable salesman Dave was our salesman and was excellent. Very personable and new the car well. Had an excellent time and look forward to doing business with him aga Dave was our salesman and was excellent. Very personable and new the car well. Had an excellent time and look forward to doing business with him again in 2 years when the lease on our Forester is up. Chris More

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Customer Service/Sales Our sales person, Dave Lehman, was very friendly and patient with understanding my needs. Thanks for the smooth no pressure sales decision/purchase. Our sales person, Dave Lehman, was very friendly and patient with understanding my needs. Thanks for the smooth no pressure sales decision/purchase. Followup help was nice also for the non techie. More

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Great Dealership!!! The best car buying experience i have ever had! I would highly recommend Wilde Subaru for anyone looking for great customer service and professionali The best car buying experience i have ever had! I would highly recommend Wilde Subaru for anyone looking for great customer service and professionalism and quality. More

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Purchasing our 2018 Crosstrek from Wilde Subaru V-Satisfied This is the second car we purchased from the Wilde dealerships. The purchase of our first car, a Chrysler, was hassle free and everything went smoothl This is the second car we purchased from the Wilde dealerships. The purchase of our first car, a Chrysler, was hassle free and everything went smoothly. Our car has been in the service department for service work and recalls. Except for one incident, we have been very satisfied with the service department. The location of the Wilde Chrysler dealership, even though is some distance from our house, the roads getting there are easier for us to travel. Based on our previous experience with Wilde, we choose to purchase our Subaru from the Wilde Subaru dealership next door to their Chrysler dealership. The process of purchasing this Crosstrek went as smooth or better as our previous auto purchase. We were impressed with the David Lehman the sales consultant and Terrance Caldwell the business manager, neither applied any pressure to purchase addition features or products. We are expecting the same great care or better from the Subaru service department as we still get from the Chrysler service department. Nice job everyone at Wilde Subaru, we are very happy owners of our Pumpkin colored 2018 Crosstrek. More

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Best price and very helpful staff Dave Lehman did a great job helping my wife and I with our purchase of a 2018 Subaru Forester. He explained all the features and explained the many s Dave Lehman did a great job helping my wife and I with our purchase of a 2018 Subaru Forester. He explained all the features and explained the many safety items on the Forester. He called to ask if we had any questions and even stopped by our home to go over some of the questions we had. He showed me how to set up the Homelink garage door opener and he linked my phone to the new car via Bluetooth. He really made a stressful car buying experience pleasant with his helpfulness and kindness. We will recommend Dave to family and friends. Terrance Coldwell was pleasant to work with in financing and Nick Gorjestani got us to choose Wilde over other dealers with his fair internet pricing. We were pleased with the whole Wilde experience! More

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Courtesy and thoroughness The courtesy and explanation given by all the personal I meet was very Good. Dave the salesman was explaining so much and I feel I could call If I The courtesy and explanation given by all the personal I meet was very Good. Dave the salesman was explaining so much and I feel I could call If I need more help. I have used the service dept. for many years and keep coming back And will continue to do the same with my new car. More

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