Dave Oldham | Page 2

Dave Oldman and his entire team are amazing! About a year ago, I purchased a used Hummer from this dealership, and had some issues with the purchase. Dave stepped in and, in very short order, co About a year ago, I purchased a used Hummer from this dealership, and had some issues with the purchase. Dave stepped in and, in very short order, corrected them all to complete the purchase. For this reason, I went back to this dealership to purchase a new 2014 Buick Lacrosse. Once again, Dave, and his entire team went to work, in very short order and more professional than I could imagine to make this deal happen. There is not the typical salesman pressure here, is more like you have been adopted into their dealership family. The team is not only knowledgeable about their products, but amazingly polite, courteous and helpful! If you are looking for a dealership that not only carries good products, but one that will treat you like a true 'guest in their home', you should let Dave Oldham and his team earn your business. Many choices for Buick and GMC in Indianapolis, but you will not find a better dealership to work with you, no matter what is needed, and every step of the way to insure you are happy and satisfied. I am certain with this leadership, the Service Department will be equally satisfying as I return for the included scheduled maintenance for my Lacrosse. More

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Deceptive Practices On 6/27/14 I made a deal with Ray Skillman (which took 3hours) to purchase a 2014 Yukon trading in my 2011 Tahoe. I had a pay off of $4900 which they On 6/27/14 I made a deal with Ray Skillman (which took 3hours) to purchase a 2014 Yukon trading in my 2011 Tahoe. I had a pay off of $4900 which they knew. I also had been very upfront on what I wanted in the deal. I went to financing and signed a contract, purchase order and received an affidavit for title. On Monday I received a call stating they "forgot" to include my payoff and there was "missing" paperwork. So the three hours to get this deal together was a waste of time and I was told they made a "mistake". I really loved the Yukon and was so disappointed over the deceptive practice. This was my first time dealing with Ray Skillman GMC. More

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I put a $500.00 down payment, on an left over 2013 GMC truck. I found a better deal at Andy Mohr Buick/GMC Fishers. So I decided not to purchase the truck at Skillman's Northeast. They refuse to refund truck. I found a better deal at Andy Mohr Buick/GMC Fishers. So I decided not to purchase the truck at Skillman's Northeast. They refuse to refund my deposit because I decided to purchase the truck elsewhere. I didn't sign any contracts and have the right as a consumer to change my mind. Can't believe they don't want to refund my deposit. Never seen grown up professional business men work in this manner. I have filed complaints with the BBB, Attorney General Office and General Motors. My next step is to contact an attorney and file lawsuit against the dealership. Once again no contracts were signed and they do not have the right to hold my deposit. How petty and desperate to sale a truck, treating a consumer this way. I would not suggest this dealership to any consumer want to purchase a vehicle. Thanks, Mike Walton More

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They Were Very Friendy ,Professional, Curteous ,Good Listeners, Understanding. Even one salesman that was not involved was helpful. I have received great Patience and understanding. I must be very sati Listeners, Understanding. Even one salesman that was not involved was helpful. I have received great Patience and understanding. I must be very satisfied as I am a third time buyer Buyer. Mrs Pancake is A very hard Worker. I have very good vibes for this dealership. The managers tried to help as much as they reasonably could. I have a good relationship with them . They seem almost like Family. Way To Go RAy Skillman GMC/ Buick !!!!. More

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I purchased a 2005 Buick Rendezvous from in Juy of 2011. I have been happy with the car but was not very happy with the sales process or the way I was treated. I had received a mailer from them saying that I have been happy with the car but was not very happy with the sales process or the way I was treated. I had received a mailer from them saying that they would give me $1000 more than blue book value on my 2002 Pontiac Grand Am. After I brought it in and they gave me a trade in price, I went shopping. When I chose to go with an older car, all of a sudden they didn't want to give me the trade in value b/c "it would not be a good deal for them". They had a "Certified Used Car" sticker on the windshield and gave me the rigorous checklist the car went through to get such a badge. After I brought it to my mechanic, he said that the transmission fluid had not been flushed. Again they were annoyed when I held them accountable to completing the "certification" before I purchased the car. The experience left me frustrated enough to the point that I did not think I would go back there. Then I got a mailer a few weeks ago saying that they are in need of 2005 Buick Rendezvous' and would make a competitive trade in offer of $8,050, plus they would provide an ADDITIONAL $9000 off select new vehicles. There was a little handwritten note from Joe Beck that said, "Isaac, $8050 for your trade" Of course, I didn't expect them to deliver on the advertised promise (especially w/ an * that states "we are not responsible more misdirected offers"). But since it's 5 minutes from my house I thought I would take 20 minutes to check in. So I first asked them to see the select vehicles they were giving $9000 off. No one really knew what that meant, and said it was a discount available on top of the line GMC trucks if you have a family member that works for GMC. I brushed that off and asked them to tell me what they would give me for my trade so we could start there. They came back with $6000. I asked the guy if that was any more competitive of an offer that I would get if I had walked off the street without a mailer telling me that they were willing to give me $8050 for my trade. For the first time, someone was honest with me and said "no, it's just a mailer to get you in the door". After the consistent deception and aggressive sales tactics they employ I will not recommend anyone trust them with their time, trade-in, or money. I also noticed that they offer incentives for folks who leave positive reviews on this site. So I can only assume that the reviews are skewed in their favor. More

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My salesman, Tony Dyer was absolutely the best. I did quite a bit of research, and had many questions before I came in to look at the Acadia-Denali. He did extensive work for me in answering all of my q quite a bit of research, and had many questions before I came in to look at the Acadia-Denali. He did extensive work for me in answering all of my questions. Tony did not put pressure on me about purchasing the vehicle, and that is what I wanted. Joe Beck, the Sales Manager, introduced himself, and was also more than willing to answer any questions. Dave Oldham assisted in getting the proper title work done and the payment. I love my new car and would recommend Ray Skillman to anyone who wants to have a great experience in buying a car. More

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