David Attal | Page 3

I took my truck in for an oil change and service. My service advisor was David Blood. I needed my truck back by a certain time. David went over services my truck required. He told me up front he c My service advisor was David Blood. I needed my truck back by a certain time. David went over services my truck required. He told me up front he could not get some of the services done with the return time I required. They had my truck done on time. David was very helpful. I also liked the card left by the General Manager. More

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The service was efficient. All the staff were very friendly and polite. I will definitely recommend it! All the staff were very friendly and polite. I will definitely recommend it! More

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Always do a great job, easy to make an appointment, keep me informed of the work. me informed of the work. More

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David Attal took my '99 Mercury under his wing and handled the necessary repairs with professionalism and in a timely manner. I had never used Jim Ellis for repairs before, but I will be going back to handled the necessary repairs with professionalism and in a timely manner. I had never used Jim Ellis for repairs before, but I will be going back to the Trowbridge/Roswell facility in the future when in need. I have a long history of relationship with this facility through having bought a few Lincolns from the Frank Jackson dealership here. In fact, a service manager from those days, Ralph Tucci, recommended I go there. I came to Jim Ellis last week after his recommendation!! More

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I have gone to Jim Ellis Ford for years and they take care of me and my SUV. Now I have a new bronco sport and they go above and beyond to make sure I am happy. care of me and my SUV. Now I have a new bronco sport and they go above and beyond to make sure I am happy. More

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Absolute worst experience, I have my car at the dealership for over 3 weeks now, with multiple issues with the car, and yet, they can’t figure it out. The GM was a ware of it and supposed to ca dealership for over 3 weeks now, with multiple issues with the car, and yet, they can’t figure it out. The GM was a ware of it and supposed to call me on Monday, but I discovered that he was no longer with the company. No one advised me oh his leave and no one took the issue on at this Delarship More

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David Attall is an amazing service provider. He is always so calm and considerate and makes the clients feel confident in your service. He is such a great asset to your company. He is always so calm and considerate and makes the clients feel confident in your service. He is such a great asset to your company. More

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Quality of staffing must be an issue. This is the second time I took it in for an oil change and barely made it home. In fact I didnt make it home the first time. Apparantlty when chan This is the second time I took it in for an oil change and barely made it home. In fact I didnt make it home the first time. Apparantlty when changing the air filter, dirt got inside and given the sensitivity of these engines, it causes the engine to shut down, like it is out of gas. And now, it is running rough and I need to take it back. More

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Can't say enough about David Attal, our service advisor. He was on top of my required service and recall repair, and organized rides both ways so I didn't have to drive up, Uber back, then repeat on the pi He was on top of my required service and recall repair, and organized rides both ways so I didn't have to drive up, Uber back, then repeat on the pickup. He also knew exactly what the problem was with a bit of rust on the hood, and has set up an appointment to have that repaired next month. We have had not-so-good experiences at other Ford dealers, but really trust the folks at Jim Ellis. In fact, my wife just bought a new Hyundai from Jim Ellis Hyundai largely because of her excellent experience with that Jim Ellis Dealership. More

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This is the 4th food Ford place I’ve been to since having my vehicle and they always do a wonderful job compared to others! What really sold me was the complimentary wash and vacuum that comes with the servi my vehicle and they always do a wonderful job compared to others! What really sold me was the complimentary wash and vacuum that comes with the service. I love it!! More

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