David Autry
David Autry at Rusty Wallace Kia Alcoa

David Autry | Page 31

Salesman

Rusty Wallace Kia Alcoa

4612 Alcoa Highway
Louisville, TN 37777

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4.9
367 Reviews
4.9

367 Reviews

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367 Reviews of David Autry

July 13, 2019

Dealership Rating
Employee Rating

Everyone was very polite and efficient. Everyone was polite and friendly. My service was explained and completed quickly. The waiting area was clean and very nice. I will definitely bring my More

by HILLWLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Fisher

June 24, 2019

Dealership Rating
Employee Rating

Wonderful Experience Second time purchasing from Rusty Wallace Kia. Excellent experience both times. Highly recommend them for your Kia purchase. Excellent customer se More

by SMLANKFORD78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay

June 15, 2019

Dealership Rating
Employee Rating

Great everyone was so helpful Second car purchased here David is a great salesman your service department is very good. Very happy with your dealership. Would recommend to friend More

by Jcalli123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Witucki , Clay McGee

June 09, 2019

Dealership Rating
Employee Rating

Sorento David & Clay were very helpful and mindful of what we were looking for. Mindful of our requests. They worked with us on deal, financing and making the More

by Lisa68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Palumbo, Clay Magee

June 01, 2019

Dealership Rating
Employee Rating

Great experience I bought my second Kia I upgraded my 2016 Kia Soul to a 2020 Kia Soul. Mr. Autry was my salesman he was terrific all the staff was wonderful the fina More

by RMJELONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Palumbo, Clay Magee

May 31, 2019

Dealership Rating
Employee Rating

Fantastic friendly quick Aubrey knew all about the car, did a great job telling me about the car and it's features. Without asking he knew what we wanted In a car and was grea More

by KATHRYN_RIZZUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Fisher, Worked with a older gentleman.

May 31, 2019

Dealership Rating
Employee Rating

Great experience I love my Sorento...good dealership and easy to work with staff! I would recommend them to anyone. I would definitely use them again in the future! More

by KRISTI.BYRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 28, 2019

Dealership Rating
Employee Rating

Excellent Experience for Out of Town Buyer We were in the Knoxville area and stopped in to see the model in person since availability was limited in our home area. We were not really intending More

by ohio45202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Chaffins

May 21, 2019

Dealership Rating
Employee Rating

Very nice. Always a pleasure. Wonderful staff, special shout-out to Dave Autry, personable, professional, and knowledgeable of his profession. Staff is organized, proficient. K More

by HELENKESSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 20, 2019

Dealership Rating
Employee Rating

Pleasant, efficient Service department is very responsive and pleasant to work with. I look forward to continuing to have my Kia Sorento serviced at Rusty Wallace Kia. More

by Lindsey, March78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Witucki , Jenna Mayes

Jun 28, 2019

Rusty Wallace Kia Alcoa responded

Hello, We just wanted to reach out to you and let you know that we are sorry for the experience you had with our service department. We certainly try to make sure our customers have complete confidence in what we do with servicing your vehicle. Lance has actually been removed from that position and going forward I would recommend giving us another chance. Thank you for the opportunity to help and please consider changing your review for us. We take great pride in giving our customers the best experience and once again apologize for any inconvenience you experienced. If you would like to give us another try, then please see Will Witucki and I will personally give you a free oil change on your next visit. Thank you and have a blessed day.

Jun 29, 2019

Rusty Wallace Kia Alcoa responded

Hello Susan, Thank you again and make sure to print off my name and mention it next time your in service for the free oil change. I hope you have a wonderful day. Will Witucki

Jun 29, 2019

Lindsey, March78 responded

I very much appreciate your response to my review. I did edit the review and will take you up on the offer for a free oil change at my next scheduled visit with the anticipation of enjoying a completely different experience. Thank you, Susan Ruth

Jun 29, 2019

Lindsey, March78 responded

Thank you Will. I have printed out your note and will bring it with me at my next scheduled service. Thanks again!

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