David Autry
David Autry at Rusty Wallace Kia Alcoa

David Autry | Page 35

Salesman

Rusty Wallace Kia Alcoa

4612 Alcoa Highway
Louisville, TN 37777

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4.9
367 Reviews
4.9

367 Reviews

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367 Reviews of David Autry

December 30, 2018

Dealership Rating
Employee Rating

Excellent service The service center always gets me in and out in a timely manner. Fluids are checked, oil is changed, tires are rotated, brakes are checked. More

by grace4eachday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Kitts

December 29, 2018

Dealership Rating
Employee Rating

Good dealership I ended up trading when I didn't anticipate. I liked the car I purchased and the staff was knowledge and patient. There were a couple of details that More

by Optima Fan 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garry King

December 19, 2018

Dealership Rating
Employee Rating

recall check Staff is always very courteous. They explain in detail what they have done and what they are going to do to your vehicle. The waiting lounge is very c More

by SJHARRIS819
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

December 08, 2018

Dealership Rating
Employee Rating

Takes too long I will never make an appointment with the service department again. My time waiting is not worth it. I will drop off from now on. More

by Piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 09, 2018

Rusty Wallace Kia Alcoa responded

Hello Sir. My name is Will Witucki and I would like to take a minute to see what I can do to help with the situation. If you could, please tell me what happened and why you are unhappy with our service department. I would love the opportunity to see if I can help the situation and make you a believer once again in our service department. Thank you for your time and I hope to hear from you soon. Will Witucki Rusty Wallace Kia Alcoa 865-977-5422

Dec 10, 2018

Piper responded

It would be much easier on me if I was able to drop my car off but I would need to borrow a car just to get to work. My time is important. This is the 2nd time I’ve waited longer than the time I was promised my car would be done.

November 24, 2018

Dealership Rating

Reviews The oil change was quick and easy. They were very busy but they changed my oil and brake light very quickly. I will be back. More

by cwbraun1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Kitts

November 20, 2018

Dealership Rating
Employee Rating

Trade for new vehicle Very happy with salesperson, David Autry, and with the whole process. Never felt pressured and they helped me get into a new Kia Sportage, when I didn More

by mpkingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 13, 2018

Dealership Rating
Employee Rating

Oil change Would highly recommend anybody to buy a car from this dealership....they go above and beyond for their customers....the service department is fantasti More

by Charadevine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Cook, Aubrey Chaffins, Greg Taylor, Garry King, Brian Kitts , Kris Ammons, Brandon Chaffins, Adam Fair, Matt Fisher

November 11, 2018

Dealership Rating
Employee Rating

Great Everyone was very helpful and friendly in the purchase of our new suv. We would highly recommend them to anyone. This is our first Kia we are very hap More

by KANDHOLDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 07, 2018

Dealership Rating
Employee Rating

Oil chsnge I made an appointment and arrived a few minutes early. Service person met me and took my name and pulled up my info. I went to the waiting area and en More

by GTROUTTJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 07, 2018

Dealership Rating
Employee Rating

Great job Rusty Wallace kia is a great dealership. The customer service was awesome they work with us above and beyond. I love kia cars. We were in a big car a More

by SUNSETAVE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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