David Ball

They are great - took care of the issue. But I have other concerns regarding getting ahold of the dealership directly- unable goes thru a call system it took 6 calls to get ahold of the part But I have other concerns regarding getting ahold of the dealership directly- unable goes thru a call system it took 6 calls to get ahold of the parts department. Go transferred to a Mitsubishi parts one. Customer service thru a call system is not a good thing. More

by MARIAN.LEGG63 Verified Customer Verified Customer

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They explained what it cost to repair my car and gave me a print out and breakdown of the cost a print out and breakdown of the cost More

by MOOKIE1953 Verified Customer Verified Customer

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Always pleased with the work the dealership. It’s even better now that it’s Victory Toyota!! It’s even better now that it’s Victory Toyota!! More

by EBENNETT067 Verified Customer Verified Customer

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Great experience with Avery and Geo. Got me in and out quick and I love my new Grand Highlander. Highly recommend Victory Toyota of Barboursville. Got me in and out quick and I love my new Grand Highlander. Highly recommend Victory Toyota of Barboursville. More

by henson913 Verified Customer Verified Customer

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Service was slightly lengthy but they did everything asked of them and were very courteous! asked of them and were very courteous! More

by BDEFADE22 Verified Customer Verified Customer

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Deven did a great job working with me to find the truck I wanted . It was a good experience wanted . It was a good experience More

by SOFTBALLMAFIA20 Verified Customer Verified Customer

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If you are. going there to buy a car make sure you get the interest rate on the car before you discuss anything with them. They kept playing around and around wi going there to buy a car make sure you get the interest rate on the car before you discuss anything with them. They kept playing around and around with me on this issue. I should have told them if you don’t let me know the interest rate on this car I will walk out right now, but I stayed until we met with the finance guys and they said it’s 8 percent. Then they overcharged me $75.00 for the 5 year protection plan. More

by tj921913 Verified Customer Verified Customer

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Terrible, need lessons from advantage answer the phone and appointments should be made within the week not weeks and appointments should be made within the week not weeks More

by NALEXANDER2 Verified Customer Verified Customer

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Fast friendly and efficient! Very professional and informative.. I highly recommend this dealership to anyone looking for a Toyota Very professional and informative.. I highly recommend this dealership to anyone looking for a Toyota More

by JCROOK5871 Verified Customer Verified Customer

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The service manager was quick to help with the problem my new Toyota Tundra was having. We just had it worked on and so far, it is hard to tell if the gas gauge has been fixed, but time will tell. He told new Toyota Tundra was having. We just had it worked on and so far, it is hard to tell if the gas gauge has been fixed, but time will tell. He told us to let him know if it is not showing the correct gas measurement. The only reason this is 4 starts and not 5 is because this is the third time I have had the truck checked for the same problem. However, this is not to blame on the service manager. More

by Greg Verified Customer Verified Customer

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