David Ball

We have used this dealership for service ever since I started driving Toyota in probably 2015, maybe earlier. started driving Toyota in probably 2015, maybe earlier. More

by RUFFRDR82 Verified Customer Verified Customer

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Everyone in the service department was helpful and friendly. Also very professional. I was extremely impressed. Thanks again. friendly. Also very professional. I was extremely impressed. Thanks again. More

by DWIGHT.DUNFORD Verified Customer Verified Customer

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I am very pleased with Isaiah and the team there. They worked with me in my price range to get the vehicle I wanted. There was no high pressure like some places I had been to. The car buying experien They worked with me in my price range to get the vehicle I wanted. There was no high pressure like some places I had been to. The car buying experience there was very pleasant. I would absolutely recommend Victory Toyota Barboursville to others. More

by Mary Verified Customer Verified Customer

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We like our used van, but , only one key fob was with it. We were told they would help us get another. Two months later I connected with the salesman, again he said he would look into it. Now seven months la We were told they would help us get another. Two months later I connected with the salesman, again he said he would look into it. Now seven months later i still have not heard from him. More

by rogerandeva1 Verified Customer Verified Customer

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Steve Samples was very helpful with the sale and showing us the features! We told him what we were looking for and he took us straight to the vehicle that met our wants! us the features! We told him what we were looking for and he took us straight to the vehicle that met our wants! More

by ida.carol Verified Customer Verified Customer

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Love the new video that they send about your car. Very good to have except it is deleted after a couple days. I wanted to show my husband. I call but it could not be sent again. Very good to have except it is deleted after a couple days. I wanted to show my husband. I call but it could not be sent again. More

by DEBILEIGH1 Verified Customer Verified Customer

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Michael Hamner was fantastic he was very respectful and kept me informed the best he could and understood my frustration but volume button wasn’t fix correctly and this is my 3rd knob and they didn’t fix m kept me informed the best he could and understood my frustration but volume button wasn’t fix correctly and this is my 3rd knob and they didn’t fix my recall for engine I don’t know if Toyota didn’t have a fix or if the dealership didn’t know how to fix it so now I’m driving my truck that shuts down unexpectedly which is very dangerous and frustrating when you spend almost $80,000 on vehicle you don’t want to have to run back and forth to the dealership especially to pick it up and it still have problems More

by LANHAM.CHARLES Verified Customer Verified Customer

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Completed job expected on date assigned at time assigned Nice waiting area with restroom and coffee Nice waiting area with restroom and coffee More

by Dixon Verified Customer Verified Customer

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Matt the sales man that sold me my van he checked on me after a week of having it asking if I had any questions I brought it to him today and he fixed my problem after a week of having it asking if I had any questions I brought it to him today and he fixed my problem More

by oceanangelmom Verified Customer Verified Customer

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On time appointment. Short wait time. Nice wait area. Knowledgeable service agent. Questions answered. Clean environment. Short wait time. Nice wait area. Knowledgeable service agent. Questions answered. Clean environment. More

by wvu2 Verified Customer Verified Customer

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