David Castro
David Castro at Culver City Mazda
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David Castro | Page 3

Service

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of David Castro

January 11, 2023

Dealership Rating
Employee Rating

Great experience with scheduled service. Everything ran on time and the free lyft to pick up my car made things so easy. More

by CHICONES77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Hegge, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie , Amy Felix, Alex Flores, Steven Ruiz

Jan 12, 2023

Culver City Mazda responded

Thank you for your business and posting such an excellent review. We're happy to read about your great experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

November 18, 2022

Dealership Rating
Employee Rating

Very professional. Answered questions well. Explained work and process very well. Work was completed in a reasonable amount of time. More

by ALISA5110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

July 27, 2022

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Employee Rating

Personal service! Rich was attentive and listened to my needs. The ride share was awesome. All in all a hood experience. More

by MARLU_HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Hegge, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie , Amy Felix, Alex Flores, Richard Pia, Steven Ruiz

Jul 27, 2022

Culver City Mazda responded

We are overjoyed that you took the time to review your experience at Culver City Mazda and rating us 5 stars! We’re so glad you enjoyed working with Rich and that you are happy with the level of service you received. Please let us know if there is anything more we can do for you.

July 26, 2022

Dealership Rating
Employee Rating

Always takes us on time! Always friendly, courteous and always do a great job! Makes it a pleasure to keep my car in great shape. More

by LELANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Champagnie , Amy Felix

Jul 27, 2022

Culver City Mazda responded

Thank you for giving us a 5-star rating! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated! It’s always a pleasure to hear that our team has been providing excellent service, and we will pass along your words of appreciation to our team. Please let us know if there's anything more we can do.

July 25, 2022

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Employee Rating

Amy is the best. She’s so knowledgeable on my car and is always so helpful More

by SGCOHEN888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie , Amy Felix, Alex Flores, Richard Pia, Steven Ruiz

Jul 26, 2022

Culver City Mazda responded

Thank you so much for taking the time to review and rate us 5 stars! We will pass along your kind words to Amy, and that her hard work is appreciated. We hope to continue meeting your expectations and be of assistance to you any time you come back to visit.

July 25, 2022

Dealership Rating
Employee Rating

Was awful customer service from the service department. Not professional nor friendly. Would not recommend again More

by maxshuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carl Hegge, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie , Amy Felix, Alex Flores, Richard Pia, Steven Ruiz

Jul 26, 2022

Culver City Mazda responded

I am sorry to hear that your experience was a disappointing one. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future. If you are interested in discussing it further, please reach out to us at your earliest convenience. We look forward to speaking with you.

July 12, 2022

Dealership Rating
Employee Rating

I was very happy with the great service I received. The assessment on my car was done very quickly and I was grateful for the Lyft ride accommodations. More

by maganat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Hegge, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie , Amy Felix, Alex Flores, Richard Pia, Steven Ruiz

Jul 12, 2022

Culver City Mazda responded

We truly appreciate you taking the time to rate your experience with us 5 stars! It's a pleasure to hear that our team provided you with excellent customer service during your visit! Please let us know if there is anything more we can do for you.

May 26, 2022

Dealership Rating
Employee Rating

Every One is always super helpful . Customer service is great in all departments ! Going here is always a breeze. More

by rose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Hegge, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie , Amy Felix, Alex Flores, Richard Pia, Steven Ruiz

May 27, 2022

Culver City Mazda responded

Thank you so much for taking the time to review your experience with us! We always strive to make our customers happy, and we're glad we hit the mark!

May 17, 2022

Dealership Rating
Employee Rating

Ther service was very good, the waiting room clean and comfortable. I do wish the information about length of time needed for service was given out in a better manner. I had to wait along time to hea More

by J.ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Culver City Mazda responded

Thank you for taking the time to leave us a comment about your experience! We appreciate the feedback and are constantly trying to improve in any way we can for our customers!

April 16, 2022

Dealership Rating
Employee Rating

I found the service center professional and everything was done on time. I bought a gold membership service and looking forward servicing my car in this location in future More

by S_DAGHIGHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Culver City Mazda responded

Thanks so much for the five-star rating and review! We're so glad you enjoyed your visit and we look forward to working with you again!

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