David Gomes
David Gomes at Audi Brookline

David Gomes

Service Director

Audi Brookline

308 Boylston St
Brookline, MA 02445

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4.7
128 Reviews
4.7

128 Reviews

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128 Reviews of David Gomes

May 16, 2025

Dealership Rating
Employee Rating

Brought my SQ8 in for a 40k service - as usual Jeff walked me through the service items needed and helped make the experience easy and hassle free. More

by ZKurland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bucholz and Kervens Noel

May 16, 2025

Audi Brookline responded

We're delighted to hear that Jeff made your 40k service experience smooth and hassle-free at Audi Brookline. Thank you for trusting us with your SQ8, and we look forward to assisting you again in the future!

May 16, 2025

Dealership Rating
Employee Rating

I am writing to express my deep concern regarding the way my wife was treated during her recent visit to your service center. She came in to discuss a crack she noticed on her car’s side mirror shortly after More

by Charbel Haber
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 19, 2025

Audi Brookline responded

Thank you for bringing this to our attention, Charbel. The situation you've described does not reflect the standards of customer service we strive to uphold. Please know that we take these matters seriously and will address them with our team to ensure a respectful environment for all customers moving forward. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Respectfully, Michael Walsh - General Manager - mkwalsh@herbchambers.com

April 25, 2025

Dealership Rating
Employee Rating

Easy to book an appointment. Great communication, service, and clean, new loaner car. Would definitely recommend. More

by Stevespringnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura

Apr 26, 2025

Audi Brookline responded

Steve, we're delighted to hear that you had a seamless experience with us at Audi Brookline. Thank you for recommending our services! Safe travels!

April 18, 2025

Dealership Rating
Employee Rating

I was very happy with how I am treated and informed regarding my vehicle and it’s condition More

by castlealchemy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Audi Brookline responded

Thank you for taking the time to share this review! We hope you won't hesitate to reach out if our Audi Brookline team can be of service again in the future!

April 06, 2025

Dealership Rating
Employee Rating

Went out of their way to fit in a flat tire at 4:00 on a friday More

by maradep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul

Apr 07, 2025

Audi Brookline responded

We love hearing this—thank you for the five stars! - Audi Brookline

February 12, 2025

Dealership Rating
Employee Rating

I got a same day appointment. Service was great and the service advisor was very friendly and helpful. More

by VLADIMIRDINOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth

Feb 13, 2025

Audi Brookline responded

We're delighted to hear you had a great experience with our team at Audi Brookline! Thanks for sharing your feedback and we look forward to serving you again.

February 07, 2025

Dealership Rating
Employee Rating

Great communication and access to a loaner alleviated my concerns. Jeff was great to work with. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

Audi Brookline responded

Hi Matt! Thank you for your kind words! We're glad to hear that great communication and access to a loaner helped ease your concerns at Audi Brookline. Jeff will be happy to know you had a positive experience working with him.

January 29, 2025

Dealership Rating
Employee Rating

Jeff was great. He provided Solid customer service when I needed my Audi Q5 hybrid serviced. More

by costa.belezos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey

Jan 29, 2025

Audi Brookline responded

We're glad to hear it! Thank you so much for the five-star rating! – Audi Brookline

January 27, 2025

Dealership Rating
Employee Rating

Ken was great to work with on a few repairs needed. He helped utilize my CNA warranty. Great service by Ken and Audi More

by GD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ken

Jan 27, 2025

Audi Brookline responded

We're delighted to hear that Ken provided excellent service during your recent visit here at Audi Brookline. Thank you for sharing your experience, and please don't hesitate to reach out if we can assist you again in the future!

January 25, 2025

Dealership Rating
Employee Rating

They were very professional and thorough. They kept me informed during the whole process. I give them an A rating. More

by bp284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kervens from service

Jan 27, 2025

Audi Brookline responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Audi Brookline provided a professional and thorough experience. We appreciate your A rating and look forward to serving you again in the future!

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