David Hain

North Bay GMC Cadillac responded

Knowing that our sales associate could go above and beyond to secure the documents you needed means a lot to us. Enjoy every mile in your new Cadillac XT5.

North Bay GMC Cadillac responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the condition of your vehicle when you picked it up. I'm glad to hear that David was able to address your concerns and return your car to you in excellent condition. We strive for high standards at North Bay Cadillac GMC and your input helps us improve. Please feel free to reach out if you have any further concerns or need assistance in the future. We look forward to assisting you again in the future. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac GMC

North Bay GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing North Bay GMC Cadillac. We look forward to having you as one of our valued customers for many more years to come!

North Bay GMC Cadillac responded

Thank you for your feedback! I am pleased to hear the leasing process was pleasant and smooth for you! I do apologize about the delay in getting your issue addressed, there is an occasional delay on retrieving parts . If you would like to further discus your experience or for any other service needs please feel free to reach out to me! Victoria Valette Customer Experience Manager North Bay Cadillac GMC

North Bay GMC Cadillac responded

Thank you, Nick & Tina! We’re glad the process went smoothly and that you were comfortable with the accommodations during drop-off and pick-up. We appreciate your business and look forward to assisting you again in the future. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

North Bay GMC Cadillac responded

Thank you for your review! We’re happy to hear that our team took care of your car on time and made the process a positive experience. We appreciate your trust in us and look forward to helping you again. We sincerely value your business and look forward to your next visit. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

North Bay GMC Cadillac responded

Thank you for sharing your feedback! We’re glad to hear you found our facilities clean, our staff knowledgeable and helpful, and that you had a good experience with our service. We look forward to welcoming you back again. Thank you for choosing North Bay GMC Cadillac. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

North Bay GMC Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at North Bay GMC Cadillac are glad to have you as a customer.

North Bay GMC Cadillac responded

Thank you for your kind words! We’re glad to hear our technicians took great care of you and that Sophia made such a positive impression. We’ll be sure to share your feedback with her and the rest of the team. We truly appreciate your business and look forward to serving you again. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

North Bay GMC Cadillac responded

Thank you for sharing your feedback about your experience at North Bay Cadillac. We strive to provide efficient and reliable service, and it’s clear we did not meet that standard during your visit. I’d like the chance to speak with you directly so we can address your concerns and ensure they’re properly resolved. Please contact me at 516-487-2222 at your convenience. Victoria Valette Customer Experience Manager North Bay Cadillac GMC