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David Hernandez
David Hernandez at Zeigler Cadillac of Lincolnwood

David Hernandez

Service Manager

Zeigler Cadillac of Lincolnwood

7373 N Cicero Ave
Lincolnwood, IL 60712

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4.7
122 Reviews
4.7

122 Reviews

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122 Reviews of David Hernandez

October 01, 2025

Dealership Rating
Employee Rating

Great job ok good great good good good good good. Good good good good good More

by JEFF.TROUTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez, Vanessa Longoria

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Oct 03, 2025

Zeigler Cadillac of Lincolnwood responded

We are so happy that our Zeigler Cadillac of Lincolnwood team earned your 5 stars!

September 30, 2025

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Employee Rating

It was amazing service all the way from beginning to end. Highly recommended for everything auto! More

by DANIELMASCH90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez, Vanessa Longoria

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Oct 02, 2025

Zeigler Cadillac of Lincolnwood responded

Thanks so much, Daniel. We look forward to your next visit to Zeigler Cadillac of Lincolnwood!

September 29, 2025

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Employee Rating

I bought my vehicle here and come back for all oil changes and maintenance. It's always been an easy and pleasant experience. More

by jcarro6@aol.com
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez, Vanessa Longoria

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Oct 01, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for choosing Zeigler Cadillac of Lincolnwood and for your continued support! We’re delighted to hear you always have a positive experience with us. We look forward to serving you again!

September 26, 2025

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Employee Rating

David was above and beyond helpful. He walked me through the process, got me to and from work, and was very informative while the car was being serviced. More

by Keg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I'm unclear of the name of the individual who drove me to work, but he was also very helpful and professional.

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Sep 29, 2025

Zeigler Cadillac of Lincolnwood responded

Hi Keg, thank you for sharing your experience! We're thrilled to hear David went above and beyond to assist you. We look forward to serving you again at Zeigler Cadillac of Lincolnwood!

September 23, 2025

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Employee Rating

Service was good. Everything was done as expected and on time. Got a free wash More

by al1cello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your satisfaction with the Zeigler Cadillac of Lincolnwood team! Here's to a smooth, clean ride!

August 30, 2025

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Employee Rating

Terrible, awful service all around. Waited for almost a month for a part to arrive. No loaner car available. I had to rent a car from outside for about a month for almost $1000. Final t More

by ashibhatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I don’t know whoever was involved to help me except David. Service manager is never ever useful to me for any service

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Sep 04, 2025

Zeigler Cadillac of Lincolnwood responded

I'm truly sorry to hear about your frustrating experience. Waiting for a part and dealing with car rental expenses must have been incredibly inconvenient, especially without consistent access to a loaner vehicle. We strive for better service than this, so I would like the opportunity to discuss how we can make things right. Please feel free to reach out at your convenience. Thank you, Brian Coster - Fixed Ops Director - (847) 745-4232

August 28, 2025

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Employee Rating

Poor communication 4 weeks to fix the car only to take it back today for a different problem that should’ve been observed before car was released The other problem is a result of repair that was made.. More

by Richterscott5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yazmin Gomez

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Sep 04, 2025

Zeigler Cadillac of Lincolnwood responded

It's concerning to hear about the communication issues and ongoing problems with your car. We strive for thoroughness in our repairs, so it's disappointing that this wasn't reflected during your visit. Please reach out at your convenience so we can address these concerns directly and work towards a resolution. Thank you, Brian Coster - Fixed Ops Director - (847) 745-4232

August 27, 2025

Dealership Rating
Employee Rating

Service staff was friendly, flexible, diligent, and responsive. Normally, I don’t like going to dealerships, but in this case, the customer service alone justifies me coming back. More

by jdennis20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Trotter, DAS Reputation Management, Lawrence Abbadi, Jon Fusha, Yaniel Gonzalez, Yazmin Gomez, Vanessa Longoria, Friendemic Reputation , Wade is 5 star.

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Aug 27, 2025

Zeigler Cadillac of Lincolnwood responded

We’re delighted to read that our service team made your experience a positive one! Your compliments will be shared with our team. We look forward to welcoming you back to Zeigler Cadillac of Lincolnwood!

August 26, 2025

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Employee Rating

Always easy to make appointment and great service overall while performing maintenance and washing vehicle More

by chriszaruszak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Zeigler Cadillac of Lincolnwood responded

We love to hear that scheduling and service are always smooth for you! Thank you for choosing Zeigler Cadillac of Lincolnwood and for sharing your support. See you next time!

August 26, 2025

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Employee Rating

Great quality of service. Great hospitality and very friendly. Won't hesitate to come back. More

by qa2155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ARGJEND REXHA, Vanessa Longoria

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Aug 27, 2025

Zeigler Cadillac of Lincolnwood responded

Thanks so much for your feedback. We look forward to your next visit to Zeigler Cadillac of Lincolnwood!

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