David Hernandez

Overall this dealership is good. However, I have to remind them that I have a maintenance package everytime I come for servicing. Also I made a mistake with my servicing choice onlin However, I have to remind them that I have a maintenance package everytime I come for servicing. Also I made a mistake with my servicing choice online, which was definitely my error, but I wish they would have informed me what I chose would be out of pocket before performing the services. What should have been a covered visit cost ne $600 out of pocket. Had they told me upfront, this error could have avoided and not costly. I had to come up with money so that I could take my vehicle. I live an hour away so I didn't have a choice. Communication is key when providing exceptional customer service More

by lynnduckett2 Verified Customer Verified Customer

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Good They help me answer my questions, friendly. I was offer an free Uber drive to my house. Because my car stayed. I appreciate the free drive. I was offer an free Uber drive to my house. Because my car stayed. I appreciate the free drive. More

by ericksmd88 Verified Customer Verified Customer

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The whole process was smooth and efficient. David had amazing customer service. A real VIP experience! David had amazing customer service. A real VIP experience! More

by mmnudell Verified Customer Verified Customer

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Great experience getting my car serviced. David was friendly, helpful, and made everything easy. I really appreciate the great customer service, as always! David was friendly, helpful, and made everything easy. I really appreciate the great customer service, as always! More

by DianeA Verified Customer Verified Customer

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Yasmin did a great job and kept me informed throughout the entire car service process. the entire car service process. More

by BRADLUNDBERG Verified Customer Verified Customer

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Yazmin was very polite and helpful. She and the rest of the staff did an awesome job! She and the rest of the staff did an awesome job! More

by Nicole Verified Customer Verified Customer

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Ruthie was awesome. She took care of all my needs and gave me great customer service. I would highly recommend her to all my family and friends She took care of all my needs and gave me great customer service. I would highly recommend her to all my family and friends More

by rnyrny Verified Customer Verified Customer

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Yazmin made me feel like Zeigler's favorite customer when I brought my 2017 Xt5 back for a recurring backup camera failure. She offered me a loaner until my car could be repaired to minimize my inconvenienc I brought my 2017 Xt5 back for a recurring backup camera failure. She offered me a loaner until my car could be repaired to minimize my inconvenience. And, it wasn't just Yazmin, all of my staff encounters were very friendly and competent. More

by regina21 Verified Customer Verified Customer

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Each visit gets better. Give stars the waiting area is a also kept clean too Give stars the waiting area is a also kept clean too More

by gemethemarine Verified Customer Verified Customer

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I replaced a tire during my recent visit, and the experience was excellent. David was friendly, knowledgeable, and transparent about my options and pricing. I’m very pleased with the service David ha experience was excellent. David was friendly, knowledgeable, and transparent about my options and pricing. I’m very pleased with the service David has always given me and will gladly return! More

by DianeA Verified Customer Verified Customer

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