Was assisted by Mark Cioch at Rome VW.
He found 2 available ID.4’s in NYS and provided their details. One was a “loaded” ProS so, to save money, I went with the Pro instead. (The 2021 I wa
He found 2 available ID.4’s in NYS and provided their details. One was a “loaded” ProS so, to save money, I went with the Pro instead. (The 2021 I was trading was a ProS.) It was only when I was picking up the car on 9-30-26 that I realized it didn’t have several features that I was used to: power tailgate, electric front seats, rear seat armrest and “hole” for skis, automatic tilt-in side windows when locking and “right mirror angle-down” in reverse. My fault for not sooner realizing that I needed to zero in on those features. Not Mark’s fault at all; he did an excellent job. Because of the different rear seat, my existing “dog cover” would not fit, but Mark graciously offered to provide the correct one for free, and has ordered that. Dave Jurin tremendously helpful in teaching me all the new technology; almost certainly I will need more assistance going forward.
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by paulpool71
Verified Customer
Verified Customer
Oct 02, 2026 -
NYE Volkswagen responded
Thank you for your review! We're delighted that Mark and Dave were able to assist you with your new ID.4. It's wonderful to hear about the support you received. We appreciate your understanding regarding the features and are here to help with any future questions. Enjoy your new vehicle!
Very knowledgeable, friendly and accommodating.
We worked with Mark, David and Joe. We were treated very well and will always use this dealership. We've leased 5 vehicles from them
We worked with Mark, David and Joe. We were treated very well and will always use this dealership. We've leased 5 vehicles from them
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by donna_merlino
Verified Customer
Verified Customer
Other Employees Tagged:
David Jurin
Sep 22, 2026 -
NYE Volkswagen responded
Thank you for your wonderful feedback! We're thrilled to hear that Mark, David, and Joe provided you with knowledgeable and friendly service. Your loyalty means a lot to us, and we look forward to assisting you with your future vehicle needs.
Another great experience at Nye Volkswagen.
Couldn’t ask for a smoother experience. Definitely recommend and will be buying from again.
Couldn’t ask for a smoother experience. Definitely recommend and will be buying from again.
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by jpatg4
Verified Customer
Verified Customer
Sep 22, 2026 -
NYE Volkswagen responded
Thank you for sharing your positive experience with us at Nye Volkswagen. We're thrilled to hear everything went smoothly. We look forward to welcoming you back for your next purchase!
Excellent service!
Quick, straightforward communication. Transaction was fast! Transparent pricing and fair trade on our vehicle. Thank you!
Quick, straightforward communication. Transaction was fast! Transparent pricing and fair trade on our vehicle. Thank you!
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by ektones
Verified Customer
Verified Customer
Sep 14, 2026 -
NYE Volkswagen responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Great experience with the two people I was dealing with.
They answered all my questions and the used car was immaculate.
They answered all my questions and the used car was immaculate.
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by susanaallen1025
Verified Customer
Verified Customer
Other Employees Tagged:
David Jurin
Sep 02, 2026 -
NYE Volkswagen responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Friendly, knowledgeable.
Felt like family! Would definitely return and tell my friends and family how well treated you will be if you go there
Felt like family! Would definitely return and tell my friends and family how well treated you will be if you go there
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by louellamezza
Verified Customer
Verified Customer
Aug 20, 2026 -
NYE Volkswagen responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Great experience from start to finish!
Joe and Dave were both great and went above and beyond to explain everything to me. They were professional but still very down to earth and made me f
Joe and Dave were both great and went above and beyond to explain everything to me. They were professional but still very down to earth and made me feel very comfortable!
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by susanhartwell5
Verified Customer
Verified Customer
Other Employees Tagged:
Eleanor Macy
Jul 28, 2026 -
NYE Volkswagen responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Made a straight forward offer , no hard sell and
everything was ready to go . David was very helpful in describing different trim levels.
everything was ready to go . David was very helpful in describing different trim levels.
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by KKUHARIC
Verified Customer
Verified Customer
Other Employees Tagged:
David Jurin
Jul 13, 2026 -
NYE Volkswagen responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Friendly.
Knowledgeable. No pressure. Respected customer concerns. Provided feedback. Answered all my questions. Will continue to consider dealership in the fu
Knowledgeable. No pressure. Respected customer concerns. Provided feedback. Answered all my questions. Will continue to consider dealership in the future.
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by rvermi94
Verified Customer
Verified Customer
Other Employees Tagged:
David Jurin
Jun 05, 2026 -
NYE Volkswagen responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Very pleasant staff, work was completed timely.
Also sales staff were very attentive while I was waiting.
Also sales staff were very attentive while I was waiting.
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by sdg913
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2026 -
NYE Volkswagen responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!