David Kennedy | Page 12

Great service, personable and knowledgeable. Will definitely go back. Lucas was my advisor. Great communication. Will definitely go back. Lucas was my advisor. Great communication. More

by BRUCEPANGBORN0 Verified Customer Verified Customer

Report | Print

Oil change pricing went up over 50% this is extremely unacceptable!! Ten percent ok but unacceptable!! Ten percent ok but More

by VASJAY Verified Customer Verified Customer

Report | Print

Great, fast friendly service. Great work. No problems. Always am pleased with Eldorado Chevrolet in McKinney Great work. No problems. Always am pleased with Eldorado Chevrolet in McKinney More

by Amsoil09 Verified Customer Verified Customer

Report | Print

No make full job no rotation Tayler no me rotation las Tanya’s no me checaron el aire no isieron burn trabajo estoy in gusto for su trabajo Tanya’s no me checaron el aire no isieron burn trabajo estoy in gusto for su trabajo More

by Lito1234gabriel Verified Customer Verified Customer

Report | Print

Friendly folks and customer service oriented. Great place to do business. A place you can trust. Great place to do business. A place you can trust. More

by jthomas1076 Verified Customer Verified Customer

Report | Print

Detailed and helpful team. They communicate progress and provided updates on issue. Overall a good experience. They communicate progress and provided updates on issue. Overall a good experience. More

by RAKHIL.SALIK Verified Customer Verified Customer

Report | Print

I will never use this Chevrolet dealership again very unprofessional. Supervisor just as bad. Very disappointed unprofessional. Supervisor just as bad. Very disappointed More

by STEVEDURRAH8 Verified Customer Verified Customer

Report | Print

Communication is not proactive. If a customer doesn’t call and regularly check on their service unit then you’ll have no idea when to expect your vehicle to be complete. I was tol If a customer doesn’t call and regularly check on their service unit then you’ll have no idea when to expect your vehicle to be complete. I was told my vehicle would be down on Wednesday, I called on Wednesday and was told Thursday, I called on Thursday and was told Friday. I finally had to show up and ask and I was told “Maybe today (Friday) but hopefully by Saturday. I challenged the timeline and reviewed the expectations that were set nearly a week prior and miraculously my vehicle was ready for pick up about 20 minutes later. My vehicle was always well maintained. I brought it in for a routine scheduled service of a transmission flush at the required mileage. I left and within 24 hours my transmission blew up. Highly coincidental! I paid to have a transmission replaced and within 24 hours the check engine light was on and I lost power again. I took it elsewhere and had it fixed. A week and 1000 miles later no issues. I’m sure it is just coincidence but I brought a vehicle that was bullet proof, never an issue in for service 2x and both times within 24 hours of leaving a check engine light comes on and my once reliable vehicle needs major, and very expensive service done. As a single father with 4 kids and 1 vehicle, I paid over 1000 for a rental. I was told my vehicle was going to be done”by Wednesday, Thursday morning at the latest”. It took an in person visit Friday afternoon to get it done by close of business Friday. I drove by and saw The vehicle was on the lift Wednesday morning. 3 full days on the lift for a 10 hour flat rate job. When I did get my vehicle back the drivers side was covered in grease and dirt. The steering wheel was filthy. The car had bird poop all over the hood and windshield. After spending 8000 in a week in the service department I would have thought the car would have gotten a quick wash and wipe down before it was returned. More

by ACKLEY.CM7 Verified Customer Verified Customer

Report | Print

Good maintenance dept. Got my oil changed but it's getting pretty expensive just to do that anymore. I may have to start changing my oil myself in order to save money. Got my oil changed but it's getting pretty expensive just to do that anymore. I may have to start changing my oil myself in order to save money. More

by firecap302 Verified Customer Verified Customer

Report | Print

I had a great experience! The staff were friendly and helpful and the waiting area was comfortable. The staff were friendly and helpful and the waiting area was comfortable. More

by ERPACK Verified Customer Verified Customer

Report | Print