David Kennedy | Page 58

After climbing up the chain of command, the service was great. The last 5 cars I have purchased has been through Eldorado. Was frustrating and unfortunate I had to go up the chain of command. However, a great. The last 5 cars I have purchased has been through Eldorado. Was frustrating and unfortunate I had to go up the chain of command. However, after all was complete, truck is running great. Take care of your customer and the will continue to return. More

by RILEY6319 Verified Customer Verified Customer

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Great communication. Oscar does an amazing job every time my truck is in for service Oscar does an amazing job every time my truck is in for service More

by jaydwire Verified Customer Verified Customer

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Service representative was not the best, lack of communication and took 3 months to fix my vehicle. But vehicle was fixed properly and according to my expectations. communication and took 3 months to fix my vehicle. But vehicle was fixed properly and according to my expectations. More

by stonebridgemckinney Verified Customer Verified Customer

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Great customer service and results. The truck was fixed in a timely manner and even had a fresh wash. The truck was fixed in a timely manner and even had a fresh wash. More

by NICLISSA Verified Customer Verified Customer

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Staff is very kind and friendly! Service was fast. The facility is nice to wait in as well! Thank you! Service was fast. The facility is nice to wait in as well! Thank you! More

by grmendias08 Verified Customer Verified Customer

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Totally UNSAT and a waste of my time. Scheduled to have 3 items done on my truck. Had an appointment made well in advance. Get to Eldorado Chevy and they take the truck in - then I get Scheduled to have 3 items done on my truck. Had an appointment made well in advance. Get to Eldorado Chevy and they take the truck in - then I get a call a little more than an hour later saying they needed the truck overnight or maybe 2 nights. All with an appointment. Add in that when I purchased that truck late last year, there was a mixup w the loan and Eldorado Chevy help/kept $16000 for just over 3 months without saying ANYTHING. When I found out thru the bank they cut a check in about a week. But how long would they have held onto my $16000 had nothing been said? IMHO that’s shady and criminal. I will NEVER buy from or have Eldorado Chevy do anything for me again. I will switch brands before I deal with them again. More

by KEWLPILOT66 Verified Customer Verified Customer

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I couldn’t get anyone to return my calls after several voicemails were left over the course of the week that my vehicle was there. voicemails were left over the course of the week that my vehicle was there. More

by Chevyguy01 Verified Customer Verified Customer

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I’m just a General Motors person, Eldorado is the best dealer I have ever experienced. The service is great. People are friendly. It’s just a good good place. dealer I have ever experienced. The service is great. People are friendly. It’s just a good good place. More

by SANDINZ Verified Customer Verified Customer

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I enjoy taking my truck to the service department, on my last visit , they change the oils and did a file system service . I am completely satisfied last visit , they change the oils and did a file system service . I am completely satisfied More

by ARIEL7 Verified Customer Verified Customer

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Very quick and clean and took care of all my issues or at least solid answers least solid answers More

by MENLOE Verified Customer Verified Customer

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